Vice-President, Construction Management Services

SUMMARY

The Vice-President Construction Management Servicesis accountable for:

• successful delivery of facilities construction management programs and projects ensuring client satisfaction and retention.
• business profitability through effective resource planning and allocation as well as business client financial and operational management.
• business strategy and short & long-term growth for Construction Services line of business within BGIS.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong competent leadership for team members to guide them in reaching their full potential and meeting their objectives which supports achievement of our corporate goals. Specifically these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.

Business Planning and Management

• Develops and executes strategic business plans that are aligned with BGISs business strategy and objectives.
• Partners with internal leaders to execute business plans.
• Partners with clients and internal stakeholders to develop establish measure and monitor business metrics.
• Partners with relevant stakeholders to develop and implement continuous improvement of infrastructure systems and processes to support the achievement of strategic business plans.
• Accountable for achieving business plans and ensuring business viability.

Business Development & Growth

• Develop short and long-term strategic business plans for the Construction Services LOB.
• Collaborates with Marketing BD and other relevant stakeholders to develop strategies and solutions to support business growth client acquisition and retention and other business development initiatives.
• Develops and maintains ongoing relationship with existing and potential clients. Understands clients industries and business drivers. Understands and anticipates needs.
• Collaborates with relevant stakeholders to identify business opportunities present and sell product lines services to meet business development objectives.
• Collaborates with relevant stakeholders to develop and/or repackage existing solutions.
• Networks and participates in relevant events to increase BGIS brand awareness identifies and secures business opportunities.
• Ensures continuous improvement of all core delivery components to support business development client retention/acquisition and value creation initiatives.
• Accountable for achieving business growth and revenue objectives.

Service Delivery and Client Relationship Management

• Leads team members directly or indirectly in the delivery of service obligations development and implementation of effective solutions for clients.
• Anticipates and mitigates risks and/or leads the development and implementation of corrective action plans to remediate performance gaps.
• Develops and maintains effective relationships with clients. Manages expectations understands and anticipates needs. Resolves escalated issues.
• Accountable for achieving service delivery obligations and metrics as well as overall client satisfaction.

Financial Management

• Accountable for budget management financial planning and control revenue and cost forecasting product line growth and expansion plans.
• Collaborates with Finance team for ongoing reporting.
• Accountable for achieving product line profitability objectives.

Talent Management

• Partners with Human Resources Team to enhance team member performance through activities such as the development and delivery of training programs as well as creation and implementation of development plans.
• Partners with Human Resources to develop and implement team member engagement approaches to enhance engagement levels.
• Partners with Human Resources to build external and internal talent pipeline. Collaborates to identify internal talent pool for current and future positions identify future leaders and ensure succession plans are in place.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• Proven strategic planning and execution skills.
• University graduation or relevant professional certification preferred.
• Minimum of 10 years relevant job experience.
• Strong communication interpersonal influencing persuading and negotiating skills.
• Strong relationship building and collaboration skills.
• Analytical and problem solving skills to source and analyze internally and externally generated information anticipate problems/opportunities create and evaluate alternative solutions and make appropriate decisions/recommendations.
• Demonstrated ability to structure an organization that delivers stellar business results and provides opportunities for employee growth and development.
• Business acumen.
• Financial knowledge skills and acumen to manage a significant budget accelerate profitability and accomplish good governance.
• Strong talent management skills including ability to predict future talent needs; identify and attract top talent; assess current and potential performance; mentor coach develop engage and retain top talent.

Licenses and/or Professional Accreditation

• None required.