IT Support Executive

MindPlus (Pvt) Ltd

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profile Job Location:

Colombo - Sri Lanka

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

About the Client

Our client is a leading Business Process Outsourcing (BPO) company specializing in providing a wide range of services including customer service marketing technical support HR finance & accounting and data entry & processing to local businesses.

Job Overview

We are seeking experienced and motivated IT Support Executives to join our team. The ideal candidates will be responsible for providing technical support maintaining IT systems and ensuring smooth day-to-day IT operations within the organization.

Key Responsibilities


Provide technical support for hardware software and network-related issues

Install configure and maintain computer systems and applications

Troubleshoot system and network problems diagnosing and resolving faults

Respond promptly to service issues and user requests

Maintain records of issues solutions and system updates

Support system upgrades patches and backups

Ensure IT security protocols are followed

Assist in maintaining IT infrastructure and documentation


Requirements & Qualifications

Minimum 3 years of relevant experience in IT support or a similar role

Strong knowledge of computer systems networks and troubleshooting techniques

Familiarity with operating systems (Windows Linux etc.) and common software applications

Good understanding of networking concepts (LAN/WAN routers switches)

Strong problem-solving and communication skills

Ability to work independently and as part of a team

Interested candidate may send their CV to

About the Client Our client is a leading Business Process Outsourcing (BPO) company specializing in providing a wide range of services including customer service marketing technical support HR finance & accounting and data entry & processing to local businesses. Job OverviewWe are seeking experience...
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