Customer Success & Support Specialist
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Customer Success & Support Specialist @
is a U.S.-based tech company transforming the auto-transport industry with digital platforms and mobile apps. Our mission is to help businesses replace outdated processes with smarter automated solutions.
Our team is growing and were looking for someone who loves working with customers wants to grow in a product-focused role and can combine technical skills with strong communication.
What Youll Do:
- Help customers get the most out of our platform
- Manage and coordinate the client pipeline - schedule meetings and product demos
- Conduct product demos and support the sales team with retention activities
- Collaborate cross-functionally to improve processes and the product
- Start with a more basic role to learn the platform then gradually take on more complex and exciting responsibilities
Youre a Great Fit if You:
- Speak and write English fluently
- Have experience in customer support customer success account management or a similar role
- Enjoy communicating with customers and solving problems
- Are organized detail-oriented and proactive
- Want to learn and grow in a SaaS/product environment
- Are open to working fixed US shifts (16:00 01:00 CET)
What Youll Gain:
- Hands-on experience with product demos customer success and retention
- Pipeline and CRM management skills
- Growth opportunities in support and product-facing roles
- Fixed salary - competitive with standard support roles no direct sales targets
- Fixed schedule: Monday - Friday 16:00 01:00
- Modern office and supportive team environment
Ready to Join
Send your CV in English and be part of the team building the future of auto logistics.
Only shortlisted candidates will be contacted for an interview.
Required Experience:
Manager
About Company
Ship.Cars offers an end-to-end platform for shippers and carriers. Learn how our software solutions can grow your car hauling company and increase profits.
