Customer Support Specialist with Slovenian Sofia, Bulgaria

Work in Sofia Bulgaria

Recruitment process: Easy online recruitment process (phone interview)

Relocation package available

About your role:

We are looking for a Slovenian-speaking Customer Support Specialist to join the team in this role you will be responsible for providing high-quality support to customers and ensuring a positive service experience. You will be the first point of contact for clients and assist them with various inquiries and issues.

What you will do:

Handle incoming customer inquiries via phone and email

Identify customer needs and provide appropriate solutions

Build and maintain positive customer relationships through professional communication

Provide accurate information using internal tools and procedures

What were looking for:

Slovenian language at C2 level

English language at minimum B2 level

Strong communication and problem-solving skills

Ability to multitask and work in a dynamic environment

Working schedule:

Monday Friday: 09:00 23:00

Saturday Sunday: 10:00 19:00

Work schedule organized in shifts

Training:

3 weeks of training 1 week nesting

Working model:

Office-based (B&M) Sofia

What you will gain:

Salary: 3700 BGN gross

Full-time employment contract

Fully paid training and onboarding

Career development opportunities

Additional benefits including health insurance Multisport card transport allowance corporate discounts and company events

Relocation package:

One month of free hotel accommodation provided by the employer

Flight cost reimbursement up to 150 EUR

Assistance in finding accommodation

150 EUR monthly housing allowance

Are you ready to start your international career in Bulgaria Apply today.

Were hiring on behalf of a leading global outsourcing company working within customer/technical support and content moderation roles in Bulgaria. Youll sign directly with the Bulgarian employer. As Real Recruitment Solutions we guide you through the interview processproviding details on the role salary and conditionsoffering advice and support at every step to help you secure a job youll be happy with.

By submitting your application you hereby consent in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR) to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Required Experience:

IC