Trainer Coordinator (Onsite)

Serigor Inc.

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profile Job Location:

Washington, AR - USA

profile Monthly Salary: Not Disclosed
Posted on: 20 days ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Trainer Coordinator (Onsite)

Location: Washington DC

Duration: 06 Months with possible extension

Job Description:

Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing client Staff.

The client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing developing and delivering training for the Integrated Eligibility system supporting Medical SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the client Team building relationships with frontline staff and their leadership.

The core duties associated with the role are as follows:

  • Analyze design develop and test industry-standard training materials in support of on-going continuing improvement and new releases.
  • Provide hands-on support for front-line worker and their supervisors.
  • Deliver quality training with measurable outcomes.
  • Conduct post-training assessments including observation. Assist in establishing support tickets to identify training and support needs.
  • Mentor other eligibility Trainers in the best practices for adult learning.
  • Behavior Characteristics.
  • Adaptable
  • Analytical
  • Goal-Orientated/Driven/Self-Starter

Responsibilities:

  • Coordinates IT project management engineering maintenance QA and risk management.
  • Plans support users
  • Develops technical applications to support users.
  • Develops implements maintains and enforces documented standards and procedures for design development installation modification and documentation of assigned systems.
  • Provides training for system products and procedures.
  • Performs application upgrades.
  • Performs monitoring maintenance or reporting on real-time databases real-time.
  • network and serial data communications and real-time graphics and logic applications.
  • Troubleshoots problems.
  • Ensures project life cycle is following District standards and procedures.
  • Coordinates IT project management engineering maintenance QA and risk management.
  • Plans coordinates and monitors project activities.
  • Develops technical applications to support users.
  • Develops implements maintains and enforces documented standards and procedures for the design development installation modification and documentation of assigned systems.
  • Provides training for system products and procedures.
  • Performs application upgrades.
  • Performs monitoring maintenance or reporting on real- time databases real-time network and serial data communications and real-time graphics and logic applications.
  • Troubleshoots problems.
  • Ensures project life-cycle is in compliance with District standards and procedures.

Minimum Education/Certification Requirements:

  • Bachelors degree in Information Technology or related field or equivalent experience

Skills:

Skills

Required / Desired

Amount

of Experience

Bachelors degree in IT or related field or equivalent experience

Required

Excellent time management skills public speaking skills problem-solving skills and both verbal and written communication skills

Required

7

Years

Proficiency in word processing and presentation software

Required

10

Years

Knowledge about traditional and modern training methods and techniques

Required

5

Years

Exceptional organization skills leadership and interpersonal skills

Required

5

Years

Ability to work with a team and have attention to detail

Required

5

Years

Knowledgeable about learning management systems instructional design and e-learning platforms

Required

5

Years

Ability to handle multiple assignments and assess and analyze data

Required

10

Years

Candidate must have minimum experience for a Senior level STaR2 Labor category

Required

Job Title: Trainer Coordinator (Onsite) Location: Washington DC Duration: 06 Months with possible extension Job Description: Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing client Staff. The client is ...
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