Salesforce Business Analyst

Saint Martins, MO - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Job Position: Salesforce Business Analyst
Job Type: Full Time
Location: 100% Remote

Only US Born Citizen Can Apply for this

Job Description:
We are seeking a detail-oriented and collaborative Salesforce Business Analyst with experience in the government or public sector. You will partner with stakeholders to gather requirements improve processes and support Salesforce solutions that drive modernization and compliance.

Key Responsibilities

Gather and document business requirements user stories and acceptance criteria from government stakeholders.
Translate program needs into Salesforce configurations and functional specifications.
Support the design of Salesforce solutions across Sales Cloud Service Cloud Experience Cloud or industry-specific government accelerators.
Conduct gap analysis of existing legacy systems/processes and recommend modernization approaches leveraging Salesforce features.
Collaborate with administrators developers and architects to deliver enhancements.
Support user acceptance testing (UAT) validate solutions and ensure compliance with government standards.
Provide training and documentation for end-users and program staff.
Maintain Salesforce data integrity governance audit readiness and reporting quality.

Qualifications

Bachelors degree in Business Information Systems or related field (or equivalent experience).
5 years as a Business Analyst preferably with Salesforce or other CRM platforms.
Proven experience with Salesforce implementations in state local or federal government agencies.
Strong understanding of Salesforce data model workflows and reporting.
Experience with Agile/Scrum methodologies and tools (e.g. Jira Azure DevOps).

Preferred

Salesforce Administrator or Business Analyst certification.
Experience with Salesforce Public Sector Solutions Grants Management or Licensing/Permitting solutions.
Knowledge of government compliance frameworks (FedRAMP HIPAA IRS 1075 etc.).
Experience with data migration or AppExchange apps tailored for public sector.

Soft Skills

Strong communication and facilitation skills with government program staff.
Ability to work independently and in cross-functional teams.
Adaptability to evolving government policies and priorities.
Join us to help shape digital transformation and improve public service delivery with Salesforce technology!

Job Position: Salesforce Business Analyst Job Type: Full Time Location: 100% Remote Only US Born Citizen Can Apply for this Job Description: We are seeking a detail-oriented and collaborative Salesforce Business Analyst with experience in the government or public sector. You will partner wi...

Key Responsibilities

Gather and document business requirements user stories and acceptance criteria from government stakeholders.
Translate program needs into Salesforce configurations and functional specifications.
Support the design of Salesforce solutions across Sales Cloud Service Cloud Experience Cloud or industry-specific government accelerators.
Conduct gap analysis of existing legacy systems/processes and recommend modernization approaches leveraging Salesforce features.
Collaborate with administrators developers and architects to deliver enhancements.
Support user acceptance testing (UAT) validate solutions and ensure compliance with government standards.
Provide training and documentation for end-users and program staff.
Maintain Salesforce data integrity governance audit readiness and reporting quality.

Qualifications

Bachelors degree in Business Information Systems or related field (or equivalent experience).
5 years as a Business Analyst preferably with Salesforce or other CRM platforms.
Proven experience with Salesforce implementations in state local or federal government agencies.
Strong understanding of Salesforce data model workflows and reporting.
Experience with Agile/Scrum methodologies and tools (e.g. Jira Azure DevOps).

Preferred

Salesforce Administrator or Business Analyst certification.
Experience with Salesforce Public Sector Solutions Grants Management or Licensing/Permitting solutions.
Knowledge of government compliance frameworks (FedRAMP HIPAA IRS 1075 etc.).
Experience with data migration or AppExchange apps tailored for public sector.

Soft Skills

Strong communication and facilitation skills with government program staff.
Ability to work independently and in cross-functional teams.
Adaptability to evolving government policies and priorities.
Join us to help shape digital transformation and improve public service delivery with Salesforce technology!