IT Senior Support Specialist 3

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: IT Senior Support Specialist 3

Duration: 1 year Extension-Hybrid

Location: Atlanta GA 30308

Shift: 8am to 5pm

Note: This position requires one day onsite per week.

Only US citizen/Green card/ Permanent Resident will prefer

Job Description:

Under broad supervision provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Qualifications:

High school diploma or GED AND Two years of education or experience in information security privacy system/network administration and support or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Additional Qualifications

Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation application modification and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues application deployment application configuration scripting performing data analysis writing SQL and stored procedures.

This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills experience and knowledge which include the following:

Required Must have skill:

Technical front end and back end 3rd party software support
Agile Assets/Trimble Asset Management System Support
JavaScript and Groovy Script
Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL and T-SQL

Java or Other programming language

JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases

Job Title: IT Senior Support Specialist 3 Duration: 1 year Extension-Hybrid Location: Atlanta GA 30308 Shift: 8am to 5pm Note: This position requires one day onsite per week. Only US citizen/Green card/ Permanent Resident will prefer Job Description: Under broad supervision provides m...