AppDynamics Integration Specialist
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
PROJECT NAME: The Data Center Colocation and Migration
Scope of Project:
Project Overview:
NYC DSS is undertaking a large-scale Data Center Co-location and Migration Project to modernize its IT infrastructure.
Approximately 90% of current data center infrastructure is reaching End-of-Life (EOL) / End-of-Support (EOS)
Migration from 15 MetroTech Center to 11 MetroTech (Brooklyn NY)
Consolidation of multiple data centers into a single co-location facility
Focus on:
Infrastructure modernization
Risk mitigation
Improved system reliability and performance
This project is critical to DSS operations supporting applications used for:
Public assistance
Housing and shelter services
Benefits distribution systems
Risk mitigation
Improved system reliability and performance
This project is critical to DSS operations supporting applications used for:
Public assistance
Housing and shelter services
Benefits distribution systems
Responsibilities:
Define proper normalization of AppDynamics data (e.g. alert types severity and CI alignment).
Define thresholds and filters in AppDynamics to reduce noise and eliminate unnecessary events in ServiceNow.
Optimize ServiceNow alert correlation rules to group related alerts into actionable incidents.
Map AppDynamics alerts to ServiceNow s Event Management rules and severity levels.
Create the automation rules for incident management and the updates to the Service Maps.
Define thresholds and filters in AppDynamics to reduce noise and eliminate unnecessary events in ServiceNow.
Optimize ServiceNow alert correlation rules to group related alerts into actionable incidents.
Map AppDynamics alerts to ServiceNow s Event Management rules and severity levels.
Create the automation rules for incident management and the updates to the Service Maps.
Required/Preferred Skills:
Foundational knowledge of AppDynamics including alert types severity levels and event configuration
Understanding of ServiceNow Event Management alert correlation rules and severity mapping
Ability to define alert thresholds and suppression filters to reduce noise in downstream systems
Basic knowledge of incident management automation rules in ServiceNow
Familiarity with service map updates triggered by monitoring events
Understanding of the relationship between APM (Application Performance Monitoring) data and ITSM workflows
1 2 years of experience with AppDynamics administration or integration work
Exposure to ServiceNow Event Management or IT Operations Management (ITOM) modules
Experience with alert normalization and correlation in a monitoring-to-ITSM pipeline
Familiarity with IT automation concepts and incident lifecycle management
Understanding of ServiceNow Event Management alert correlation rules and severity mapping
Ability to define alert thresholds and suppression filters to reduce noise in downstream systems
Basic knowledge of incident management automation rules in ServiceNow
Familiarity with service map updates triggered by monitoring events
Understanding of the relationship between APM (Application Performance Monitoring) data and ITSM workflows
1 2 years of experience with AppDynamics administration or integration work
Exposure to ServiceNow Event Management or IT Operations Management (ITOM) modules
Experience with alert normalization and correlation in a monitoring-to-ITSM pipeline
Familiarity with IT automation concepts and incident lifecycle management
V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector Enterprise Solutions Professional Services Ecommerce Projects and Products. Within Public Sector business unit we cater IT Professional Services to Federal State and Local. We have multiple awards/ contracts with 30 states including but not limited to NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA NM VT and WA.
If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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