GDOT IT Senior Support Specialist 3

Job ID: 799594

IT Senior Support Specialist 3

Location: 600 West Peachtree St. Atlanta GA. 30308

Duration: 12 Months

Client: GDOT

Hybrid Job

Job Summary:

• Under broad supervision provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks.
• May serve as a lead or train staff.

Qualifications:

• High school diploma or GED AND Two years of education or experience in information security privacy system/network administration and support or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
  
  Note: Candidates for this position must be local to the Atlanta area
  Note: This position requires one day onsite per week.

Additional Qualifications

• Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation application modification and application error debugging. Experience working with Java based 3rd party web applications is a plus.
• Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
• Demonstrable skill and hands on experience in diagnosing and resolving application issues application deployment application configuration scripting performing data analysis writing SQL and stored procedures.
• This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills experience and knowledge which include the following:

• Java or Other programming languages
• JavaScript
• Groovy Script
• XML
• SQL
• PL SQL
• Oracle databases