Perm Leadership Director of Patient Experience (Days) Lima OH
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Job Location:
Monthly Salary:
Posted on:
24 days ago
Vacancies:
1 Vacancy
Job Summary
***CURRENTLY OFFERING AN UP TO $15000 SIGN-ON BONUS & $5000 RELOCATION ASSISTANCE***
Annual Salary: $104540 - $151444 up to 10% bonus annually (after first year complete year) (dependent upon experience)
17% PERMANENT PLACEMENT FEE
The Director of Quality Patient Experience and Patient Safety functions within the Health System s mission vision values strategic priorities and regulatory requirements the Director of Quality Patient Experience and Patient Safety provides system-level leadership for the design implementation and continuous improvement of quality safety patient experience and infection prevention programs across Lima Memorial Health System (LMHS).This role is accountable for ensuring organizational compliance with all applicable regulatory accreditation and reporting standards including but not limited to The Joint Commission CMS and state and federal requirements. The Director serves as the organizational lead for quality oversight performance improvement patient safety infection prevention and high reliability principles ensuring these disciplines are fully integrated into daily operations and clinical practice. The Director develops executes and monitors an operational quality and safety plan aligned with the health system s strategic partnership with executive leadership physicians clinical leaders and support departments this role champions a culture of transparency accountability continuous learning and just culture. The Director leads system-wide efforts to advance high reliability organizing reduce variation improve outcomes elevate the patient and family experience and sustain measurable improvements in quality and safety performance.
Skills of a Director of Quality Patient Experience and Patient Safety will include but are not limited to the following:
- Provides strategic leadership for quality and patient experience by establishing a clear vision that aligns regulatory expectations organizational priorities and patient-centered care principles. Translates strategic objectives into actionable goals performance metrics and improvement initiatives. Ensures alignment between departmental work and health system wide strategic priorities.
- Proactively identifies quality performance gaps regulatory risks and patient experience opportunities. Develops policies standards and workflows that support consistent compliant and high-quality care delivery. Leads initiatives with a focus on sustainability standardization and measurable outcomes.
- Builds commitment across multidisciplinary teams to advance quality and patient experience goals. Leads change initiatives that require collaboration across clinical and operational departments addressing resistance constructively and reinforcing accountability for results.
- Establishes clear expectations for quality performance regulatory compliance and patient experience outcomes. Monitors performance trends evaluates effectiveness of improvement initiatives and holds individuals and teams accountable for meeting established goals.
- Champions patient- and family-centered care by integrating patient experience data feedback and best practices into organizational decision-making. Ensures quality initiatives directly support respectful communication reliability and consistency in the patient experience.
Lima Memorial Health System offers competitive pay comprehensive benefits tuition reimbursement generous paid-time off and the opportunity to work in a great environment.
- Competitive Benefits
- Tuition Reimbursement
- Retirement Packages
- Generous Paid-Time Off
Requirement description : By submitting your applicant to this need you are acknowledging that you have checked and have no inclination that your candidate has applied directly to this position. Any candidate that has applied directly is not eligible to be be onboarded through an agency.
- Bachelors degree in nursing healthcare administration or other healthcare related field. - REQUIRED
- Masters degree. - HIGHLY PREFERRED
- Candidates with a degree in a health care profession must have an active Ohio license. CPHQ certification LEAN/Six-Sigma project management or other applicable improvement methodologies. - HIGHLY PREFERRED
- Minimum of three years quality improvement experience. - REQUIRED
- Prior leadership/management experience. - REQUIRED
- Seeking a candidate who is an RN with at least five years of leadership and quality experience. - REQUIRED
- Must have strong leadership critical thinking and problem-solving skills. Must also have exceptional interpersonal skills including the demonstrated ability to persuade through consensus-building accomplish difficult tasks through others and the ability to interact effectively with all stakeholders. A passion for enhancing quality and a focus on performance improvement are also required. Must have basic competency with probability and statistics and be proficient with Microsoft products including Word Excel and Power Point.
ADDITIONAL LICENSE REQUIREMENTS :
Weekend Requirements : None
On Call Requirements : None
