Learning Experience Designer, Data Center Learning, Data Center Learning New Hire Technical Training

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Learning Experience Design team is building workforce learning for the future rethinking not only the content we produce but the way content is consumed. We are a team of Day 1 designers who work closely with content experts technology and metrics to drive new ways of learning in the workplace for Data Centers around the world. If you are looking to lead the change in workforce learning this may be the role youve been waiting for.



Key job responsibilities
Scope analyze design develop and deploy training as part of blended learning. strategy leveraging Artificial Intelligence for efficiency and enhancing learning experiences.

Partner with cross-functional teams to build out development experiences with a global mindset.

Solve business problems by doing a gap analysis with a focus on understanding root causes and anticipating future needs.

Work with global stakeholders to manage technical training programs.

Work with technical SMEs to design and create engaging end user training.

Measure impact and quickly revise content/modality to address specific feedback as needed

Create reliable and valid learner evaluation tools to gauge knowledge and skill transfer

Drive use of evaluation and performance data to improve learning content

Stay current with industry trends and learning technologies.

This position must be able to work onsite a 5 days per week.

A day in the life
With your favorite morning beverage in hand you say hello to your colleagues in the office and settle into your desk to read messages and comments from subject matter experts around the world on your latest animated explainer video. A quick look at your schedule shows you have time later in the day to make the suggested changes. Your first meeting is with a peer in Dublin who has been iterating on your shared side project a quest for bespoke GenAI-powered simulations for Data Center Communities builder based on minimal prompts. After lunch and making the updates to the explainer video you review priorities for the quarter with your team and put the final touches on a storyboard to send out for stakeholder review. On your way out of the building to meet up with coworkers you are stopped by a data analyst who wants to chat about the noticeable drop in errors that followed the latest refresher training release.

- Bachelors degree or experience developing and implementing training programs
- 1 years experience designing technical training in a data center environment

- Experience managing projects
- Knowledge of cloud platforms and cloud computing such as AWS Azure Google Cloud Platform etc.
- Bachelors degree or equivalent in Instructional Design Instructional Technology Distance Learning or a related field
- Foundational knowledge of information technology infrastructure and systems.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 80200.00 - 139300.00 USD annually