IT Senior Support Specialist

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

NOTE:

Send your resume to
Candidates for this position must be local to the Atlanta area
This position requires one day onsite per week.

Short Description:

Under broad supervision provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Complete Description:

Qualifications:
High school diploma or GED AND Two years of education or experience in information security privacy system/network administration and support or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Additional Qualifications:

Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation application modification and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues application deployment application configuration scripting performing data analysis writing SQL and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills experience and knowledge which include the following:

Java or Other programming language
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases

Required Experience:

Senior IC

NOTE:Send your resume toCandidates for this position must be local to the Atlanta areaThis position requires one day onsite per week.Short Description:Under broad supervision provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-us...