Operations Support Specialist
Hickory, NC - USA
Job Summary
Join our team as an Operations Support Specialist! Youll provide administrative and operational support manage project schedules track tasks and permits and help engineering teams stay organized and productive. If youre organized proactive and enjoy keeping projects and offices running smoothly this role is for you.
What Youll Do:
- Keep projects on track by maintaining and updating schedules in Primavera P6
- Drive team efficiency by managing Jira workflows tasks and dashboards
- Monitor permit progress ensuring submissions approvals and deadlines stay on schedule
- Partner with engineering and project teams to support day-to-day project execution
- Provide hands-on administrative and operational support across assigned offices
- Manage day-to-day office needs to ensure smooth operations
- Coordinate meetings track action items and help keep teams aligned
- Support data entry documentation and reporting to maintain accurate project records
- Identify opportunities to streamline processes and improve overall team productivity
- Perform additional administrative and operational duties as needed
Minimum Qualifications:
- High school diploma or equivalent
- 25 years of experience in administrative or professional support; post-secondary degree in a related field is a plus
- Knowledge with all Microsoft Office 365 applications (Word Excel PowerPoint Outlook) as well as MS Teams and Adobe Acrobat DC Pro other Microsoft application experience (Visio Project Sharepoint)
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication skills and a collaborative mindset
Preferred Qualifications:
- Experience with Primavera P6 Jira or similar project/task management tools
- Familiarity with engineering construction or technical project workflows.
- Experience with permitting processes or compliance documentation.
- Ability to analyze data and generate clear actionable insights.
What We Offer:
- A supportive and inclusive work environment that values diversity and encourages innovation.
- Opportunities for professional growth and career development.
- Competitive salary and comprehensive benefits package including generous paid time off retirement program with a company match tuition reimbursement and flexible work schedules.
- Benefits offered include company-sponsored medical dental vision and 401(k) plan with company match. Also offered are tuition reimbursement voluntary life disability critical illness accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company.
Why Join Us
At ENTRUST Solutions Group we are a community of over 3000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company we provide comprehensive engineering consulting and automation services to various industries including gas and electric utilities telecommunication service providers pipeline operators and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement.
We believe in fostering a culture of inclusivity and respect where everyone feels valued and empowered to contribute their unique perspectives. If you are passionate about engineering and operations and looking for a place to grow your career we would love to hear from you!
Explore More Opportunities: Not quite the right fit Check out all our openings at ENTRUST Solutions Group Careers.
To learn more about ENTRUST Benefits and Culture please visit our company LinkedIn page and follow us at: Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.
#LI-VH1 #LI-Remote
Required Experience:
IC
About Company
About Kestrel is a highly specialized consulting services company developing innovative solutions for the North American electric power generation market. Kestrel provides a full complement of consulting and training services as well as on-site testing and tuning services designed spe ... View more