Security & Intelligence Operations Center Support Specialist

Truist Bank

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profile Job Location:

Charlotte, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 days ago
Vacancies: 1 Vacancy

Job Summary

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Security and Intelligence Operations Center (SIOC) Intelligence Support Specialist (ISS) is an operations focused intelligence analyst responsible for identifying assessing and communicating intelligence driven physical security risks. This role supports executive protection teammate travel monitoring event preparedness proactive threat detection intelligence reporting and mass communications within a 24/7 intelligence operations environment.

The ISS leverages open source intelligence (OSINT) intelligence tools and real time monitoring to produce timely actionable insights for Physical Security leadership and key stakeholders.

****Position has in office expectations and is not a remote role. Role will be located in Truists Charlotte NC office.****

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Intake assess communicate and respond to criminal events workplace violence threats facility emergencies and other physical security risks in accordance with SIOC policy and procedure

2. Collect evaluate and analyze information from multiple sources including social media platforms domestic and international news dark web forums and intelligence aggregation tools

3. Conduct OSINT investigations on threat actors organizations and emerging risks. Produce clear defensible intelligence reports

4. Provide timely tactful intelligence assessments and recommendations to management to support informed decisionmaking

5. Develop and deliver routinized and eventdriven intelligence products for Physical Security and internal stakeholders

6. Support Executive Protection operations through live monitoring research and intelligence coverage

7. Monitor and support teammate travel safety through realtime intelligence and incident response

8. Support event preparedness and security operations by developing preevent intelligence and threat assessments and by providing ongoing monitoring reporting and analytic support during event


QUALIFICATIONS
Required Qualifications:

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


1. Bachelors degree or equivalent education and related training or experience
2. 2 years of intelligence operations experience as demonstrated through work experience in law enforcement the military or private sector organizations
3. 2 years of experience in a call center or Security Operations Center type environment
4. Proficiency in the intelligence life cycle as demonstrated through work experience
5. Ability to identify strategic insights and business enablement opportunities
6. Exercise critical thinking in a high stress call center type environment with multiple intake channels
7. Ability to author complex intelligence reports that include both narrative exposition and graphic representation of data
8. Experience using basic computer applications such as Microsoft Office software products
9. Flexibility to work in a 24 x 7 environment with multiple shift options.

Preferred Qualifications:

1. 4 years of experience in a Security Operations Center (SOC) intelligence watch floor or similar intelligencedriven environment

2. Experience with Everbridge VCC DataMinr and/or other intelligence platforms

3. Demonstrated commitment to continuous learning in intelligence security or emerging threat trends

4. Demonstrated experience supporting event preparedness through the development of preevent threat assessments intelligence briefs or risk analysis

5. Experience providing realtime intelligence monitoring and reporting during planned events major operations or highvisibility activities

6. Ability to contribute to or improve standard operating procedures playbooks or reporting templates

7. Experience using AIenabled tools to support research content summarization automation or analytic workflow efficiency while maintaining analytic integrity

8. Experience supporting executive protection or senior leader travel through advance intelligence destination risk analysis or realtime monitoring

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work


Required Experience:

IC

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have ...
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