Director of Real Estate

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing more than one million units/beds globally. Across its platforms Greystar has over $79 billion of assets under management including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

1. Operational Execution and Oversight

• Accountable for the operational execution and performance of the portfolio by ensuring strong team alignment with property-level strategies regional goals and organization initiatives with a clear focus on driving timely disciplined execution of property-level initiatives and maintaining compliance with all company standards.
• Hold RPMs accountable for conducting regular site visits and property inspections that validate standards mitigate risks and identify improvement opportunities addressing issues promptly with proper communication.
• Prioritize and personally conduct site visits based on operational risk performance gaps and opportunities for the greatest impact.
• Review and actively manage key performance indicators (delinquency turnover make ready etc) addressing underperformance promptly through coaching training correction action and tactical intervention.
• Ensure asset improvement plans are clearly defined executed effectively and efficiently and tracked with measurable outcomes and accountability
• Be the trusted market expert quickly identify trends understand the operational impacts and translate insights into action.
• Lead and actively participate in initiatives that improve operational effectiveness; identify opportunities coordinate project teams and implement new programs policies procedures and practices.
• Adhere to timelines for reporting accounting etc. ensuring team adheres as well.

2. Financial Management

• Ensure strong financial stewardship of the portfolio by training and mentoring RPMs on best practice budgeting financial areas of risk and financial storytelling; coaching them on presenting financial data and performance metrics to clients with clarity and accuracy.
• Review and approve all property-level budgets key performance indicators and financial performance holding teams accountable for accuracy discipline and performance against the plan.
• Use data-driven insights to identify trends risks gaps and opportunities for improvement. Escalate potential risk issues appropriately and in a timely manner to drive corrective action.
• Make informed operational decisions based on sound accurate financial analysis partnering closely with RPMs to balance performance risk and long-term value.
• Partner closely with RPMs and Accounting to ensure accurate and timely reporting removing obstacles and escalating issues or discrepancies for effective resolution.
• Provide clear consistent communication to internal key stakeholders and external clients regarding financial performance progress against goals and recommended course correction using consistent reporting demonstrating the ability to pivot and communicate alternative strategies to help clients achieve their goals.

3. Talent and Leadership

• Model and reinforce Greystars core values and leadership competencies setting clear expectations for performance accountability and professionalism.
• Hire develop and retain high-performing RPMs and regional leaders capable of driving asset performance and leading strong on-site teams.
• Coach and develop direct reports through one-on-one meetings team huddles performance feedback and targeted development plans.
• Hold leaders accountable for recruiting onboarding training performance management and talent assessment; investing in talent for the best outcomes while also implementing improvement plans when expectations are not met.
• Ensure consistent and compliant interpretation and application of HR policies and employment laws partnering with appropriate stakeholders for guidance on employee relations matters.
• Provide timely specific candid and considerate feedback up down and across teams and within and across the Region.
• Ensure timely corrective actions and fact-based terminations where required.
• Foster team engagement recognition and a positive performance-driven culture while building bench strength and leadership readiness.

4. Client and Resident Engagement

• Strengthen and sustain client relationships through proactive communication transparency and consistent delivery of results.
• Ensure proper preparation for client calls visits and meetings; prepare the team through coaching and guidance joining client calls and meetings strategically to drive impact and resolution.
• Provide clients with clear updates proactive insights and action-oriented solutions promptly and professionally aligned to their investment objectives.
• Represent Greystars brand values and service standards in all client and resident interactions providing thoughtful senior leader guidance that supports ethical sustainable and value-aligned outcomes.

5. Risk Management and Compliance

• Ensure full compliance with legal regulatory and internal operational standards across the portfolio.
• Ensure audits are completed accurately and within established timelines; responsible for performing final review and confirming all action items have been appropriately addressed prior to approval.
• Proactively identify and mitigate operational and safety risks through inspections daily incident reviews and proactive follow-up with teams to ensure proper guidance and direction.
• Display sound judgment when to escalate critical issues to appropriate parties and maintain ownership through resolution.
• Maintain accurate documentation and reporting while staying current on legislative and industry changes.

6. Business Development Support

• Contribute to new business efforts through market knowledge operational expertise and performance credibility.
• Support underwriting and due diligence processes as needed to include transitions dispositions acquisitions lease-ups etc.
• Assist with pitch preparation and presentations delivering confidently and effectively.
• Promote Greystars reputation for operational excellence and service quality in all external engagements.

#LI-NC1

• Experience: Typically 10 or more years of increasing responsibility and complexity in terms of relevant experience. Minimum of 5 years of progressive leadership experience in property operations or real estate management at the regional level or above preferably in multi-family housing with demonstrated ownership of portfolio performance.
• Education: Bachelors degree in Real Estate Business Administration Finance Accounting or related field lieu of a degree minimum 5 years as a regional people leader with a proven track record in property operations or asset management preferably within multi-family real estate may be considered.
• Leadership: Proven people leader with the emotional maturity to build trust inspire motivate set clear expectations and drive results through others. Demonstrated ability to hold self and teams accountable navigate shifting team dynamics and lead effectively with leadership courage through change.
• Communication & Influence: Exceptional interpersonal oral and written communication skills with the ability to communicate clearly across all levels of the organization. The ability to collaborate across teams and confidently engage with clients and stakeholders.
• Change & Problem Solving: Resilient adaptable leader skilled at identifying issues escalating appropriately developing solutions and effectively managing organizational change initiatives with property-level impact. Proven ability to provide clear direction regular updates and support throughout the change process while maintaining composure in fast-pace or high-pressure situations.
• Financial Acumen: Strong understanding of property-level financials budgets and performance metrics with the ability to confidently present financial updates budget and reports clearly with internal stakeholders and clients. Demonstrated ability to approach decisions with an investor mindset understanding ownership objectives and tailoring strategies to achieve their specific financial and operational goals.
• Market Insight: Ability to analyze property and market asset performance data to deliver informed data-driven recommendations recognized as a trusted operational and market expert with knowledge of local market and real estate trends real estate dynamics and operational impacts.
• Customer Service: Relentless commitment to delivering exceptional service to our team members residents and clients while maintaining strong operational discipline.
• Values Alignment: Strong alignment with Greystars values brand and culture with a commitment to fostering accountability and performance and promoting ongoing development a growth mindset and a climate that reflects these values across the Region.

** The salary range for this position is $155000 to $185000 **

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.

• Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.

• Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to

ANTICIPATED CLOSING DATE

This date may be subject to change due to evolving business needs.