Service and Parts Scheduler
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Job Location:
Russellville, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
10 days ago
Vacancies:
1 Vacancy
Job Summary
Russellville KY
GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR A SERVICE AND PARTS SCHEDULER
This position is responsible for assisting service and parts customers with scheduling appointments updates on vehicle statuses parts orders and customerretention efforts. Representative must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible possess good organizational skills and maintain outstanding attention to detail. The Service and Parts Scheduler must also demonstrate good time management skills be self-motivated and possess good interpersonal skills.
Specific duties include:
- Handle inbound phone inquiries and web appointment requests from customers.
- Navigate through multiple computer applications with speed and accuracy.
- Maintain a high level of world class customer service/professionalism to all customers.
- Recommend additional products that best suet the customer.
- Accept and implement coaching and feedback in order to achieve individual and team performance goals.
- Other duties as assigned.
Candidate requirements:
- High School Diploma or equivalent required.
- Previous customer service experience required.
- Call center experience highly preferred.
- Excellent verbal and written communication skills.
- Proficient computer ability.
In addition to a competitive hourly rate of pay representatives may qualify for department bonus incentives.
We are an equal opportunity employer that is committed to diversity and inclusionin the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
About Company
Why Newton Motor Group?Newton Nissan South is a family-owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealershi...
