Monetization Strategy Director

Why Were Hiring 

ServiceNows monetization function is built on a simple conviction: pricing done well isnt a back-office functionits a strategic lever that shapes how customers experience value and how the business grows. 

Our work impacts ServiceNows complete portfolio and complete commercial motion. As our portfolio evolves and new innovations come to market the need for sharp structured thinking on how we bring them to market has never been greater. 

Were looking for someone who brings more than pricing mechanics. We want a strategist who can sit alongside Field and cross-functional leaders challenge assumptions synthesize market signals and translate complexity into clear recommendations that hold up in a Pricing Committee room. 

This is not an operational or analytics seat. Its an opportunity to commercial strategy at one of the fastest-growing enterprise software companies in the worldand to have your fingerprints on how we grow. 

What you get to do in this role: 

• Drive transformational change in how ServiceNow monetizes its business by leading C-Suite sponsored initiatives to deliver meaningful top line growth to the company 
• Serve as the bridge between the Product Pricing Team and the Deal Desk Team in defining our commercial principles and guardrails 
• Work cross-functionally across product GTM and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap 
• Transform key insights into actionable recommendations and communicate findings to cross-functional stakeholders and senior executive leadership 

Qualifications :

To be successful in this role you have:

• Effective influencing and communication skills and highly effective in securing cross-functional buy-in from senior executives and leaders across the business 
• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 10 years of experience in enterprise technology industry across pricing consulting business operations and/or product strategy 
• 5 Years of strategy experience in a technology or consulting firm 

JV20

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time