Receptionist Service (BDC)

Mercedes-Benz of St. Louis is seeking a Customer Service Cashier for its Service Department. As the Customer Service Cashier you are the first point of contact for our valued clients and visitors. You will provide exceptional customer service create a positive and welcoming atmosphere and support the efficiency and success of our service department. This is a full-time hourly position in the thriving auto industry located in St. Louis Missouri.

Compensation & Benefits:
We offer competitive compensation and benefits packages including medical dental and vision insurance 401(k) retirement plan with employer match vacation pay employee discounts and opportunities for career growth and development.

Responsibilities:
Greet and welcome customers and visitors with a friendly and professional demeanor
Answer incoming calls and redirect them to the appropriate personnel
Schedule and confirm service appointments using our computer systems
Manage and organize service department paperwork including invoices and work orders
Process customer payments and accurately maintain financial records
Communicate with customers to provide status updates on their vehicle and address any inquiries or concerns
Maintain a neat reception area to create a welcoming and presentable atmosphere
Support and assist service advisors and technicians with administrative tasks as needed
Follow all company policies and procedures to ensure the smooth operation of the service department

Requirements:
Previous experience in a customer service or administrative role preferably in the automotive industry
Excellent communication and interpersonal skills
Proficient computer skills and ability to quickly learn new systems
Strong organizational and multitasking abilities with excellent attention to detail
Ability to work in a fast-paced team-oriented environment
Professional and positive attitude with a passion for providing exceptional customer service

Mercedes-Benz of St. Louis provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race color religion age sex national origin pregnancy disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.