Service and Maintenance Tech Generators
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Job Summary
Location / Region: Knoxville TN home-based dispatch daily travel throughout SE Knoxville and surrounding service area
Reports To: Service Manager
Pay Rate: Up to $35/hr or more depending on experience plus bonuses
Competitive compensation package based on experience and qualifications
10 paid-time-off (PTO) days for vacation sick leave and personal days
9 paid holidays to observe major national holidays
401(k) retirement plan with company matching
Comprehensive health vision and dental insurance coverage
Opportunities for career growth and professional development
Supportive and collaborative team environment
Employee discounts on products and services
Uniforms and safety gear provided
Top pay real bonuses dispatched from home Pay Plus bonus opportunities on top of your hourly rate. Your experience and skill set set your number.
No wasted windshield time getting to a yard first. Just you your truck and a schedule of jobs across SE Knoxville and surrounding service area.
Perfect opportunity for an independence Tech to manage your own day in the field. If youre mechanically sharp like solving problems and want a company that pays for performance and invests in where you can go next this is for you.
Perform annual and semi-annual generator maintenance visits
Complete inspections oil changes filter replacements battery testing and operational checks
Identify potential issues before they become service failures
Document maintenance findings and recommendations
Diagnose electrical mechanical fuel and control system issues
Troubleshoot generator failures and performance concerns
Complete repairs on residential and light commercial standby generators
Test the equipment after repairs to ensure proper operation
Communicate professionally with customers before during and after service visits
Explain findings and repair recommendations in a clear customer-friendly manner
Represent the company with professionalism and integrity
Maintain strong customer relationships and deliver a best-in-class service experience
Accurately complete service tickets inspection reports and required documentation in Service Titan
Utilize company software and mobile applications to manage work orders
Maintain inventory levels and vehicle stock
Coordinate with dispatch and management regarding scheduling parts needs and customer follow-up
3 years of experience in generator service electrical work mechanical repair HVAC diesel automotive or related technical field
Strong troubleshooting and diagnostic abilities
Ability to work independently with minimal supervision
Valid drivers license with an acceptable driving record
Comfortable using tablets smartphones and service software
Ability to lift 50 pounds and work outdoors in varying weather conditions
Experience servicing Generac Kohler Cummins Briggs & Stratton or similar generator systems
Electrical troubleshooting experience
Generac certification or willingness to obtain certification
Residential service experience and strong customer service skills
Home-based dispatch model with a company vehicle provided
Daily travel throughout the Knoxville and surrounding service area
Outdoor work environments
Occasional after-hours or emergency service support may be required
A great fit for techs from HVAC diesel automotive electrical or mechanical backgrounds looking to apply their skills to standby generators
Ideal for someone who wants to work independently in the field rather than in a shop
A strong match for self-motivated organized technicians who take pride in their work
A path to long-term growth with certification support and advancement opportunities
Consistently completes scheduled maintenance visits on time
Diagnoses and repairs equipment efficiently and accurately
Maintains high customer satisfaction ratings
Keeps service documentation accurate and up to date
Operates safely and follows all company safety standards
Employment Type: Full-time
Location / Region: Knoxville TN home-based dispatch daily travel throughout SE Knoxville and surrounding service area
Reports To: Service Manager
Pay Rate: Up to $35/hr or more depending on experience plus bonuses
Top pay real bonuses and a truck in your driveway every morning thats what this role is built around. Were paying up to $35/hr or more depending on what you bring to the table plus bonus opportunities on top of your hourly rate. No two techs are paid the same here; your experience and skill set set your number.
This is a home-based dispatch position which means your day starts and ends at your own house not a shop. Youre handed a company vehicle gas card and a route and youre on your way. No clocking in at a warehouse no wasted windshield time getting to a yard first. Just you your truck and a schedule of jobs across SE Knoxville and surrounding service area.
Youll spend your days running PM visits and repairs on residential and light commercial standby generators diagnosing fixing and moving on to the next stop with the independence to manage your own day in the field. If youre mechanically sharp like solving problems instead of sitting through someone elses and want a company that pays for performance and invests in where you can go next this is that opportunity.
Perform annual and semi-annual generator maintenance visits
Complete inspections oil changes filter replacements battery testing and operational checks
Identify potential issues before they become service failures
Document maintenance findings and recommendations
Diagnose electrical mechanical fuel and control system issues
Troubleshoot generator failures and performance concerns
Complete repairs on residential and light commercial standby generators
Test the equipment after repairs to ensure proper operation
Communicate professionally with customers before during and after service visits
Explain findings and repair recommendations in a clear customer-friendly manner
Represent the company with professionalism and integrity
Maintain strong customer relationships and deliver a best-in-class service experience
Accurately complete service tickets inspection reports and required documentation in Service Titan
Utilize company software and mobile applications to manage work orders
Maintain inventory levels and vehicle stock
Coordinate with dispatch and management regarding scheduling parts needs and customer follow-up
2 years of experience in generator service electrical work mechanical repair HVAC diesel automotive or related technical field
Strong troubleshooting and diagnostic abilities
Ability to work independently with minimal supervision
Valid drivers license with an acceptable driving record
Comfortable using tablets smartphones and service software
Ability to lift 50 pounds and work outdoors in varying weather conditions
Experience servicing Generac Kohler Cummins Briggs & Stratton or similar generator systems
Electrical troubleshooting experience
Generac certification or willingness to obtain certification
Residential service experience and strong customer service skills
Home-based dispatch model with a company vehicle provided
Daily travel throughout the Knoxville and surrounding service area
Outdoor work environments
Occasional after-hours or emergency service support may be required
A great fit for techs from HVAC diesel automotive electrical or mechanical backgrounds looking to apply their skills to standby generators
Ideal for someone who wants to work independently in the field rather than in a shop
A strong match for self-motivated organized technicians who take pride in their work
A path to long-term growth with certification support and advancement opportunities
Competitive compensation package based on experience and qualifications
10 paid-time-off (PTO) days for vacation sick leave and personal days
9 paid holidays to observe major national holidays
401(k) retirement plan with company matching
Comprehensive health vision and dental insurance coverage
Opportunities for career growth and professional development
Supportive and collaborative team environment
Employee discounts on products and services
Uniforms and safety gear provided
Required Skills:
3 years service work in Mechanical Contract Service Manager
Required Education:
Universal EPA
