Business Operations Manager

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweeks prestigious 2025 Top 100 Global Most Loved Workplaces list.

SUMMARY

The Reconciliation Manager oversees two teams of reconcilers responsible for ATM Vault and Bank reconciliations across U.S. Deposits Canada and Mexico. This role requires the ability to resolve escalated and complex issues manage cross-border teams and lead new cash reconciliation initiatives and customer setups.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review daily reconciliation activities to ensure accuracy completeness and timeliness.

Manage the ATM shortage reconciliation process including armored carrier and processor claims.

Lead and oversee the setup of new bailment providers.

Partner with senior accounting leadership and IT to evaluate redesign and implement reconciliation-related systems processes procedures and controls.

Serve as the business lead for internal and external audits.

Resolve escalated reconciliation issues and inquiries.

Manage employee-related matters for assigned teams including performance management and development. Team locations include the U.S. and UK.

Support and participate in special projects as needed.

SYSTEMS INVOLVED

CORE

OptiRecon

Device Manager

Vendor Reporting Application

Microsoft Office Suite

Microsoft Windows

Webtools / AMP

Navan

EDUCATION AND/OR EXPERIENCE

Bachelors or Masters degree in Accounting or Finance preferred; other degrees in Banking or Financial Services considered.

710 years of experience in medium to large-scale organizations.

Proven supervisory and people management experience.

Strong process improvement skills and demonstrated ability to act as a change agent.

Effective communication skills with senior management and cross-functional partners.

Experience with reconciliation software (e.g. Monarch) preferred.

Experience with relational databases (e.g. Microsoft Access) preferred.

Strong written and verbal communication skills.

QUALIFICATIONS

Strong analytical and problem-solving skills with root cause analysis capability.

Proficiency in Microsoft Office applications including Outlook Word Access and advanced Excel.

Strong organizational time management and multitasking skills.

High attention to detail.

Ability to work independently and collaboratively in a fast-paced environment.

Must successfully pass all applicable background screening checks.

SUPERVISORY RESPONSIBILITIES

Yes

LANGUAGE SKILLS

Excellent written and verbal communication skills required.

Bilingual preferred specifically Spanish.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

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