IT and AV Technician
Alexandria, VA - USA
Job Summary
: Position serves as initial technical support for classroomtechnology. a. Responsibilities: Candidate shall be responsible for establishing and troubleshooting IP ISDN and satellite video teleconferences and provides end-user support as well as performing regularly scheduled maintenance on Video Tele-communication (VTC) equipment. Candidate shall be able to work with academic and business clients as well as event and other university staff to determine VTC requirements and ensure that teleconferences are conducted without interruption and all equipment is working properly. Candidate shall be responsible for ability to use maintain troubleshoot/repair or escalate issues that are unable to be immediately resolved with the following list including but not limited to Crestron Room Controls A/V mixers and processors microphones projectors monitors and other A/V equipment. Candidate shall also serve as onsite technical help desk for IT equipment including but not limited to classroom PCs laptops UPS devices connection cables VoIP phones printers and network jacks; and shall have the ability to maintain troubleshoot repair or escalate issues concerning these devices and peripherals that are unable to be immediately resolved.
Required Experience:
IC
About Company
E-Logic is an SBA 8(a) and HubZone Certified, Minority-Owned, Small Disadvantaged Business. The company was established in 2007.