Computer Support Specialist

Agency

Department

Full-time Computer Support Specialist needed to assist the Information Technology department in providing technical support for faculty staff and students for efficient and productive use of technology (computers networking distance education multi-media) for classroom instruction office automation and research; to maintain records as required; and to maintain and troubleshoot computer systems networks and peripherals to ensure maximum utilization.

Salary information: The expected salary for this position is $15 an hour.

Eligibility to work in the U.S. is required at the time of hire. No pre-employment sponsorship is

authorized for this position

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists technical staff with consultative services and support using desktop software applications.

• Assists technical staff in researching problems. Troubleshoots a variety of computing and connectivity issues. Provides support. Assist staff in evaluating issues and problems.

• Provides established guidance recommendations and solutions in the use or selection of a variety of hardware and software products.

• Assist staff with demonstrations of software applications. May provide training on the use of widely used applications and various specialized software applications.

• Assists in developing documentation for internal use.

• Assists users with new technology deployments.

KNOWLEDGE SKILLS & ABILITIES:

Minimum Qualifications

• High School Diploma or GED.

• Two years of related experience in IT.

• Knowledge of word processing and spreadsheet applications.

• Knowledge of advanced IT intermediate troubleshooting client relations formulating and contributing ideas and knowledge of the Information Technology Interface Library (ITIL).

• Ability to multitask and work cooperatively with others

Preferred Qualifications

• 2-4 years technical hands-on experience with Windows based environments Mac OS environments networking or audio/visual equipment.

• Experience with wireless devices such as smartphones tablets notebooks and iPads.

• Experience with workstations printers and peripherals maintenance experience.

Other Requirements

• Strong communication skills both verbal and written.

• Ability to maintain confidentiality.

• Ability to work beyond normal office hours including weekends.

• Eligibility to work in the U.S. is required at the time of hire. No pre-employment sponsorship is authorized for this position

• Physical Requirements

  • Exerting up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently to lift carry and transport items.

  • Standing sitting walking bending kneeling climbing stooping and crouching to install troubleshoot or remove equipment.

  • Fine motor skills for assembling repairing and manipulating small parts or components.

  • Close vision for reading screens and small print; color vision for identifying cables or components.

  • Ability to work in confined poorly lit spaces (under desks) or noisy environments.

  • Extensive use of keyboard and mouse requiring repetitive hand/wrist movement.

  • Ability to sit stand or walk for extended periods of time while performing computer-based work or on-site support activities.

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISION OF PERSONNEL:

This position generally does not supervise employees.

OPEN UNTIL FILLED. To ensure full consideration applications must be submitted by 04/19/2026.

To apply: Upload your cover letter CV/resume and 3 professional references contact information with one reference being a supervisor/manager in the questionnaire section of your application.

Please remember once you submit your application you will not be able to revise or upload any documents. If you have any questions about uploading or a revision to your application you may contact .

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.