Manager, Product and Solutions

This role forms part of the Core Consumer Product & CVP Team within Southern & East Africa (SEA) and West & Central Africa  (WCA) Product Solutions. The job description for a role focused on card payment product platforms and customer value proposition management involves a blend of strategic planning product management market analysis sales and customer engagement. The goal is to develop manage and enhance Consumer Card platform products in a way that aligns with both the companys objectives and the evolving needs of the market and customers.

The role holder will work closely with the CEMEA Product Leads SEA & WCA Cluster Country Managers and Solution Delivery teams to support the scaling of Core Consumer products and platforms linked to the Visa Core Consumers products to deliver on relevant targets and product profitable measures.

This role requires a dynamic individual who can balance strategic thinking with practical execution always with a focus on delivering value to customers and driving the success of the card payment products portfolio and sales.

RESPONSIBILITIES

• Product Strategy and Development: Develop and refine the strategy for Visas Core Consumer Product platforms including identifying new product opportunities features and enhancements based on market trends competitive analysis and regulatory changes.
• Use Case based Value Proposition Management: Design develop and manage compelling value propositions that meet the needs of target customers differentiate the product in the market and align with the brand.
• Market and Competitive Analysis: Conduct ongoing analysis of the market and competitors to understand emerging trends opportunities and threats. Use insights to inform product strategy and positioning.
• Cross-functional Collaboration: Work closely with teams across the organization including but not limited to the hub Product owners Finance Pricing & Interchange Marketing Solutions Delivery Business Development etc. to ensure the successful development launch and support of card payment products.
• Performance Tracking and Optimization: Monitor product performance against key metrics identify areas for improvement and implement strategies to drive sales growth and customer satisfaction.
• Regulatory Compliance and Risk Management: Ensure that card payment products comply with relevant regulations and industry standards. Work with Compliance Controllership Visa Core Product Rules to identify and mitigate product-related risks.
• Customer Experience and Engagement: Collaborate with the greater CEMEA team to develop enhance and sell platform capabilities delivering exceptional customer experience including seamless onboarding customer choice and differentiation support and engagement programs that reinforce the value proposition.
• VAS Sales: Drive the sales strategies and plans of all relevant Core Consumer Products Platforms and Resell Benefit solutions across both regions. Collaborate with relevant regional teams on targets and sales.
• This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Experience & Qualifications:

• 3 to 7 years experience in financial/fintech industries. Product development experience is an advantage.
• Strong analytical and strategic thinking skills with the ability to translate insights into actionable product strategies.
• Strong project management skills.
• Strong aptitude for sales.
• Digitally curious follows industry trends and can utilize this exposure to provide compelling supporting information to Visas product customer experience and digital recommendations.
• Ability to resolve conflicting situations.
• Excellent communication and collaboration skills with the ability to work effectively across teams and with stakeholders at all levels.
• Skilled in managing complex issues and work under pressure.
• Proficient in Excel PowerPoint and Presentation skills
• Development and preparation of executive level briefs
• Strong understanding of budget management including tracking of program performance and forecasting
• Deep understanding of customer needs market trends and the competitive landscape in the card payment industry.
• Familiarity with regulatory requirements and risk management principles related to financial products.
• Strong commercial and analytical skills with the ability to connect data and insights to strategic business decisions
• Advanced proficiency in PowerPoint and Excel with proven capability to create executive-level deliverables
• Excellent communication relationship management and executive presence
• High integrity sound judgment and adaptability in complex environments

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time