Chef Concierge

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Eligibility: Open to Local & Non-Local

Key Responsibilities:

Oversee the full spectrum of concierge operations including VIP guest arrangements and limousine services
Manage lobby and driveway operations during peak periods high-profile arrivals departures and major events
Handle guest feedback complaints and service recovery matters with professionalism urgency and discretion
Oversee limousine reservations billing accuracy coordination and revenue forecasting to support operational efficiency
Ensure LQA service standards are consistently met across all guest-facing concierge touchpoints
Lead team training coaching performance reviews and day-to-day development of the concierge team
Maintain a strong and visible operational presence in the lobby and driveway to support service excellence
Work closely with Front Office Housekeeping Security and other departments to ensure seamless guest experiences
Ensure compliance with safety grooming and operational service standards at all times

Requirements:

Member of Les Clefs dOr (Golden Keys)
Minimum 2 years of experience in a similar leadership role
Strong knowledge of Opera and hotel systems
Excellent guest relations communication and interpersonal skills
Ability to collaborate effectively across departments in a luxury hospitality environment
Our client is unable to provide work pass sponsorship at the moment.

Eligibility: Open to Local & Non-Local Key Responsibilities: Oversee the full spectrum of concierge operations including VIP guest arrangements and limousine services Manage lobby and driveway operations during peak periods high-profile arrivals departures and major events Handle guest feedbac...