Hotel Operations Manager (mfd)

At Ruby your personality really matters your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground.

Hey Sunshine

You think travelling is more than just the next summer holiday but thefeeling of being at home anywhere in the world That your workplace should be a place withpersonality and soul where new ideas come to life Then you are the missing olive in our Martini the missing melody in our music and the heartbeat of our Ruby Emma.

Our Ruby Emma with her 291 rooms is located in the idyllic and energetic Amstelkwatiert one of the newest neighborhoods in Amsterdam. Due to location its not only just a stones throw away from the trendy De Pijp district with its numerous bars and restaurants it also only takes a five-minute stroll from the banks of the Amstel and pretty Park Somerlust. Taking our lead from the mariners who tacked their sails to harness the wind on the rivers tight turns Emmas all about using the power of nature and green energy runs through Emmas veins.

We are a fast-growing hospitality group with existing hotels and workspaces in some ofEuropes most exciting locationsand many more projects under construction. Webreak new groundwith ourLean Luxury philosophy creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us you wont get bored as you:

• lead your team on eye level fostering both professional and personal development through coaching and regular feedback sessions while creating a positive team atmosphere as a role model
• ensure effective duty and holiday schedules as well as smooth work processes like to think out of the box and critically questioning existing processes
• take charge of daily operations roll up your sleeves and actively join in lead briefings and demonstrate what exceptional service truly means
• live the Ruby Spirit and take care of the execution of our internal styles and quality standards
• support your Hotel Manager in recruiting the best talents and thus build a strong team
• handle monthly closings inventories invoice control payroll preparations and regular orders for F&B and operating supplies (SOE)
• ensure that everything is in order and monitor compliance with HACCP occupational safety fire protection other legal regulations
• ensure that our guests feel completely at home and are willing to revisit by collecting analysing and responding to guest feedback concerns or complaints and finding creative and charming solutions

Weve been waiting for you since you have/are:

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
• experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
• good knowledge of POS PMS and business management.
• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
• a warm and welcoming personality and your communication skills allow you to shine in every interaction
• a knack for charming guests with a hands-on mentality to match
• fluent in Dutch and English

Whats in for you Thats how we groove:

If you want to know what to expect listen toAng from our Cluster in London. You can find even moreRuby Storieshere:

to know our People & Culture Team