German Speaking Travel Agent

Are you a fluent German speaker with a passion for the travel industry Do you enjoy solving problems and providing top-tier service in a fast-paced international environment Join our team in the heart of Malta!

We are looking for enthusiastic Travel Consultants to join an exclusive project for a world-renowned international airline. Based in our modern office in Mosta you will be the voice of the airline assisting German-speaking travelers from around the globe with their journey.

The Role

As a Travel Consultant you arent just answering phones; you are managing the travel experience. Your daily mission will include:

• Customer Support: Handling inbound inquiries via phone email and chat regarding flight bookings baggage and loyalty programs.

• Booking Management: Processing new reservations modifications and cancellations with precision.

• Expert Advice: Providing clear information on international travel regulations visa requirements and airline policies.

• Problem Solving: Resolving complex travel itineraries and assisting passengers during schedule changes or disruptions.

• Quality Excellence: Ensuring every interaction meets the premium standards of a global aviation leader.

What We Are Looking For

• Language Skills: Near-native/Fluent German (C1 minimum) and a strong command of English (B2 minimum).

• Experience: Prior experience in travel tourism or customer service is an advantage but not a requirement. We provide comprehensive paid training!
• Tech Savvy: Ability to navigate multiple software systems simultaneously.
• Mindset: A professional empathetic and proactive attitude. You should be someone who stays calm under pressure and enjoys helping people.
• Availability: Ready to work full-time on-site in Mosta Malta.

Why Join Us

• Competitive Salary: A stable and attractive monthly income tailored to your language skills and expertise.
• Health & Life Insurance: Private coverage to ensure your peace of mind while living and working in Malta.
• Relocation Support: We offer a relocation package to help you make the move to the Mediterranean smooth and stress-free (details provided during the interview).

• Career Growth: Opportunities to advance within an international organization and gain deep insights into the aviation industry.
• Vibrant Environment: Work in a multicultural high-energy office with colleagues from all over the world.
• Lifestyle: Enjoy over 300 days of sunshine a lower cost of living than many Central European cities and the unique island culture of Malta.

How to Apply

If you are ready to take off on a new career path in one of Europes most beautiful destinations we want to hear from you!

Apply now with your CV in English.