Assistant Director of Platform Supervision Specified Purpose Contract Assistant Principal

About This Role

Role Purpose

This role provides leave cover for an existing Assistant Director position ensuring continuity in the delivery of Coimisiún na Meáns regulatory functions. The postholder will support the Commissions work by understanding the operations of regulated entities monitoring compliance with regulatory obligations resolving issues where possible on a voluntary basis and taking formal compliance action when required. The role also involves contributing to the development of international engagement strategies on emerging regulatory issues in support of the Commissions strategic policy priorities

About the Division

The Platform Supervision and Investigations divisions main function is to supervise digital services in Ireland and enforce the Digital Services Act (DSA) Terrorist Content Online Regulation and Online Safety Code. It consists of four Supervisory teams an Investigations team and a Regulatory Operations team which help determine regulatory strategy. The User Complaints team also sits in this division and is responsible for receiving complaints against service providers for alleged infringements of the DSA.
The mission of the Platform Supervision and Investigations division is to understand the services and operations of the organisations that Coimisiún na Meán regulates and to hold regulated entities to account. This includes monitoring compliance with regulatory obligations resolving issues voluntarily when appropriate handling user complaints and taking formal compliance action when warranted.

Key Responsibilities

Support the Platform Supervision Director in managing operational and strategic workstreams.

Analyse service documentation obligations under legislative areas including DSA (Digital Services Act) OSC (Online Safety Code) and TCOR (Terrorist Content Online Regulation) and deliver reports.

Lead stakeholder management and support operational and strategic programmes including pan-European DSC and European Commission collaboration.

Plan capacity for project and business-as-usual functions in assigned areas.

Manage data gathering identification and categorisation of regulated entities

Lead Supervision Compliance Assessments.

Oversee records management activities in collaboration with internal teams

Generate reports and presentations for internal and external audiences.

Review legislation and provide recommendations to translate codes and rules into practical processes.

Develop regulatory-driven processes and recommend improvements.

Lead BAU or project-based teams including managing hiring and developing high-performing staff.

Mentor and coach team members to support their professional growth.

The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review.

About You

Experience Skills Knowledge & Qualifications

Essential Criteria

At least 5 years relevant work experience including a minimum of 2 years line management experience.

Experience in the technology sector or with a regulatory agency/body.

Excellent planning and organisational skills with the ability to prioritise effectively and manage a significant and diverse workload.

Strong interpersonal skills with the ability to build relationships with multiple stakeholders and demonstrate negotiation and influencing skills.

Ability to work on own initiative and collaboratively within project teams.

Excellent written communication skills across various formats including presentations policy documents correspondence and reports.

Experience in analysing large datasets policies or legislation and producing clear summary outputs for diverse audiences.

Desirable Criteria

Legal or paralegal qualifications

Experience with CRM tools and customer interaction processes

Experience in database management

Experience in data querying and analysis using SQL Python etc.

A recognised qualification/degree of at least Level 7 on the National Framework of Qualifications in a relevant discipline.

A recognised qualification/degree of at least Level 7 on the National Framework of Qualifications in a relevant discipline.

Key Information

Benefits Package & Pay

This position is offered on a specified purpose contract basis.

Full time 35 hrs per week

Annual Leave: 30 days per annum

The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.

Our office is located at One Shelbourne Buildings Shelbourne Road Dublin 4 D04 NP20.

For a full list of benefits see our website here

This position is graded at the Assistant Principal scale.

Successful candidates will be appointed on the first point of the scale.

Application Process

If you are interested in applying for this position please submit:

• A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills experience and values meet the requirements of the position.
• Appointment to this role is subject to the candidates eligibility to work in Ireland. All positions require candidates to live in the Republic of Ireland or Northern Ireland.
• Candidates who engage in canvassing will be disqualified and excluded from the process

Late applications or applications not received through the correct channel as indicated above will not be considered.

For queries related to the application or selection process related to this role please contact

Please review our Privacy Statement Privacy Statement - Coimisiún na Meán before making an application.

Closing date: 3pm on Tuesday the 21st of April 2026.

Required Experience:

Director