Media Operations Associate
Department:
Job Summary
Interested in helping a global marketing organization run smarter stronger and more controlled media operations In this role youll help ensure our media programs are executed with operational excellencesupporting vendor governance financial processing and control execution that enable teams to move quickly and responsibly. Youll partner closely with colleagues across Finance Sourcing Legal and Controls to keep processes clear compliant and auditable. If you enjoy improving how work gets done and bringing structure to complex workflows this role offers meaningful impact and visibility.
Job Summary
The Media Operations Manager (Associate) supports the day-to-day operating rhythm of the media function by managing vendor processes enabling accurate invoice processing maintaining audit-ready records executing established controls and improving workflows and documentation. The role is essential to delivering effective media campaigns with strong governance timely financial processing and clear operational accountability.
Job Responsibilities
- Lead media vendor onboarding due diligence coordination contract administration updates performance tracking renewals and terminations.
- Process and track media invoices end-to-end including three-way matching (PO/IO/invoice) and accurate coding.
- Validate delivery against contracted terms and resolve invoice discrepancies with internal and external partners.
- Maintain complete and audit-ready campaign and vendor records including naming conventions retention standards and centralized repository practices.
- Execute defined media controls on schedule (for example pre-flight approvals budget caps and delivery reconciliation).
- Document control evidence and track exceptions through remediation and closure.
- Serve as the media point of contact for internal audit requests walkthrough coordination sample/evidence compilation and finding remediation tracking.
- Perform monthly spend reconciliations against plan and delivery and produce vendor spend and variance reporting.
- Escalate operational risks control gaps and recurring issues promptly with clear actions and owners.
- Improve processes by updating standard operating procedures (SOPs) and training teams on documentation and control requirements.
- Support governance activities related to brand safety and ad operations processes.
Required Qualifications Capabilities and Skills
- Bachelors degree in Marketing Business or a related field.
- Experience in controls governance compliance risk management or related operational disciplines.
- Ability to manage vendor and financial workflows with strong attention to detail and follow-through.
- Strong written and verbal communication skills including the ability to partner across multiple teams.
- Experience using Jira Confluence or similar workflow/documentation platforms.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications Capabilities and Skills
- Experience supporting media operations marketing operations or advertising operations.
- Familiarity with purchase orders insertion orders and invoice matching/reconciliation practices.
- Experience preparing audit evidence packages and supporting audit walkthroughs.
- Experience improving processes through workflow automation and documentation (SOPs controls checklists).
- Comfort working with reporting and reconciliation in spreadsheets and/or dashboards.
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more