Mobile Customer Hire & Sales Coordinator

General information

Job description

GAP one

Post description

Mobile Customer HSC

Division

Head Office - GAP One

Title

Mobile Customer Hire & Sales Coordinator

Contract type

Permanent Full Time

Location

Location

United Kingdom Midlands

Vacancy contact last name

Easton

Vacancy contact first name

Lorraine

Vacancy contact email

Number of positions to be provided

1

Employment Details

Contract hours

40.00

About the role

The Role

Our team is the best in the industry is it time for you to join us

The Role:

As the first point of contact at our customer sites Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success by building strong customer relationships understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday absence and staff shortage cover at customer sites. This is a challenging fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for a Mobile HSC will include:

Processing all hire desk administration including customer and supplier queries
Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
Load checking vehicles and working effectively with the depot team of drivers and fitters
Resolving customer complaints and supplier issues efficiently

About You

Successful applicants should demonstrate the following:

Previous experience of working within a high-volume hire desk role is essential
Excellent customer service skills with a focus on increasing sales
Effective communicator with strong organisational skills and attention to detail
Proficient IT skills with working knowledge of MS Office including Outlook and Excel
Strong team player with the ability to work to own initiative
Full driving licence
Although a plant & tool hire background would be great as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

*Please note as this is a regional position covering the Midlands it will involve frequent travel and overnight stays.*

About Us

About GAP Group

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. Were looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee youll enjoy loads of benefits such as profit share loyalty holidays a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

Competitive salary and bonus scheme
Up to 25 days annual leave plus bank holidays
The option to buy up to 5 days additional leave
Contributory Pension Scheme
Life Assurance
Employee Welfare Fund (Company-funded social events)
Cycle to Work Scheme
Health & Wellness (Well-being Hub Employee Assistance Helpline Annual Flu Jab)

So what next

If you fit the profile and are up for the challenge we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and well take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER