Housing Register Assessment Officer
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Job Summary
3 months contract with a local authority
Job Purpose
- The Housing Register Assessment Officer is responsible for the effective administration and maintenance of the Councils Housing Register ensuring compliance with the Housing Act 1996 (Part VI & VII as amended) the Homelessness Reduction Act 2017 the Councils Allocation Scheme and all other relevant housing legislation.
Key Duties/Accountabilities
- Interpret and apply relevant housing legislation policy case law and statutory guidance to accurately assess housing applications and award priority banding.
- Manage and maintain the Housing Register in line with statutory requirements and the Councils Allocation Scheme.
- Deliver professional comprehensive housing advice to applicants and customers.
- Work with the Rehousing Team Manager to contribute to a clear innovative service vision and ensure consistent delivery of highquality outcomes.
- Promote and support digital processes across the service to streamline and improve customer experience.
- Build and maintain positive working relationships with customers stakeholders partners and internal teams.
- Represent the Council at user groups meetings or partnership forums as required.
- Attend offsite meetings using public transport own vehicle or a Council vehicle (subject to availability).
- Undertake any additional duties appropriate to the grade and nature of the role.
Essential Experience Required
- Relevant professional qualification or equivalent work experience demonstrating strong aptitude in English and numeracy.
- Good understanding of safeguarding principles appropriate to the role.
- Experience working within a local authority registered social landlord or similarly complex organisation.
- Proven experience delivering customer service in a frontline environment.
Essential Qualifications Required
- A relevant housing public sector or social policy qualification is desirable OR
- Demonstrable equivalent experience in housing assessments local authority work or a related customer-focused role.
- Evidence of continuing professional development in housing or public sector services is an advantage.
Additional information to note
- Working hours: 37 hours per week
- We work on Bi weekly payment schedule
The role closes on 9th April 2026 apply ASAP.
Required Skills:
The primary function of a Housing Register Assessment Officer is the maintenance and administration of the Councils Housing Register in accordance with the Housing Act 1996 VI & VII (as amended) the Homelessness Reduction Act 2017 the Councils approved allocation scheme and other relevant Statures.
Required Education:
The primary function of a Housing Register Assessment Officer is the maintenance and administration of the Councils Housing Register in accordance with the Housing Act 1996 VI & VII (as amended) the Homelessness Reduction Act 2017 the Councils approved allocation scheme and other relevant Statures.
