69867-1 Software Asset Management ITAMCommunication
Job Summary
Role Descriptions: General Summary Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person or via telephone or electronically. May provide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems. The responsibilities of this role include Working under close supervision. Taking responsibility for own work and making decisions with limited impact impact of decisions is readily apparent errors made typically only impact timeline (i.e. require additional time to correct). Using verbal and written communication skills to convey basic routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order using directions or manuals that accurately document the steps necessary to perform the tasks. Using deductive probl
Essential Skills: General Summary Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person or via telephone or electronically. May provide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems. The responsibilities of this role include Working under close supervision. Taking responsibility for own work and making decisions with limited impact impact of decisions is readily apparent errors made typically only impact timeline (i.e. require additional time to correct). Using verbal and written communication skills to convey basic routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order using directions or manuals that accurately document the steps necessary to perform the tasks. Using deductive probl
Desirable Skills:
Keyword:
Skills: Software Asset Management - ITAMCommunication
Experience Required: 2-4
Essential Skills: General Summary Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person or via telephone or electronically. May provide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems. The responsibilities of this role include Working under close supervision. Taking responsibility for own work and making decisions with limited impact impact of decisions is readily apparent errors made typically only impact timeline (i.e. require additional time to correct). Using verbal and written communication skills to convey basic routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order using directions or manuals that accurately document the steps necessary to perform the tasks. Using deductive probl
Desirable Skills:
Keyword:
Skills: Software Asset Management - ITAMCommunication
Experience Required: 2-4