69857-1 Major Incident Management (Escalation mgmt)

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Req ID-

Work Location: Delhi

Skill Required: Major Incident Management (Escalation mgmt)

Experience: 6 -8 Years

Job Description:
1. Must have at least 3 years of Incident Management/Major Incident Management experience.
2. Bachelors Degree in Business Computer Science or a related field or equal experience
3. Comprehensive knowledge of Microsoft Office applications including Word Excel and Visio
4. Experience in problem analysis and process documentation
5. Experience working in cross-functional collaborative teams
6. Experience with Software Development Lifecycle and Waterfall or Agile Development Methodologies
7. Must be passionate about contributing to an organization focused on continuously improving consumer experiences
8. Must have ITIL v3 certification.

Good-to-Have
Previous experience in the health care industry
Experience with the Consumer domain
ITIL V4 certification.

Job Description: Req ID- Work Location: Delhi Skill Required: Major Incident Management (Escalation mgmt) Experience: 6 -8 Years Job Description: 1. Must have at least 3 years of Incident Management/Major Incident Management experience. 2. Bachelors Degree in Business Computer Sci...