System Support Engineer
Job Summary
Java 21 Postgres (RDS) Grafana Writing Queries
Debugging DBMS Springboot SRE Confluent Kafka Mongo
Nice to have - React JS React Native
Candidate will work in rotation time shift on weekly/monthly basis
Candidate should be flexible for on call support
Mumbai location need to travel all 5 days to client office
Handle medium to high complexity (P2/P3) incidents escalated from L1
Perform in-depth troubleshooting and root cause analysis (RCA)
Create and maintain SOP and Known Error Database (KEDB)
Support deployment activities (code patches config changes)
Debug application middleware and database issues
Provide regular incident updates to business/users
Maintain knowledge articles for L1 enablement
Fulfill complex service requests (config changes user setups etc.)
Debugging DBMS Springboot SRE Confluent Kafka Mongo
Nice to have - React JS React Native
Candidate will work in rotation time shift on weekly/monthly basis
Candidate should be flexible for on call support
Mumbai location need to travel all 5 days to client office
Handle medium to high complexity (P2/P3) incidents escalated from L1
Perform in-depth troubleshooting and root cause analysis (RCA)
Create and maintain SOP and Known Error Database (KEDB)
Support deployment activities (code patches config changes)
Debug application middleware and database issues
Provide regular incident updates to business/users
Maintain knowledge articles for L1 enablement
Fulfill complex service requests (config changes user setups etc.)