Senior System Engineer I

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

What were looking for

As a member of the Infrastructure team at SurveyMonkey you will have a direct impact in designing engineering and maintaining our Cloud Messaging and Observability Platform. Solutioning with best practices deployment processes architecture and support the ongoing operation of our multi-tenant AWS environments. This role presents a prime opportunity for building world-class infrastructure solving complex problems at scale learning new technologies and offering mentorship to other engineers.

What youll be working on

• Support and operate AWS environments following established best practices.
• Contribute to infrastructure automation using TerraformCloudFormationAnsible and CI/CD pipelines.
• Assist with deployments monitoring and troubleshooting production systems.
• Develop and enhance automation for infrastructure provisioning and deployments.
• Contribute to CI/CD pipeline improvements using tools like GitHub ActionsJenkins or GitLab.
• Work with containerized applications using Docker and Kubernetes.
• Implement and maintain monitoring logging and alerting systems.
• Work with tools like CloudWatch Splunk Grafana Prometheus or ELK.
• Participate in incident response and support efforts to improve system reliability and performance.
• Work closely with senior engineers and gradually take ownership of components.
• Participate in on-call rotations and support incident resolution.

Wed love to hear from people with:

• 5-7 years of relevant professional experience with cloud platforms such as AWS Heroku.
• Experience with Terraform Cloudformation Docker Kubernetes scripting (Bash/Python/Yaml) and helm.
• Experience with Splunk Grafana/Prometheus ELK (Elasticsearch/Logstash/Kibana).
• Experience instrumenting PHP Python Java and applications to send metrics traces and logs to third-party Observability tooling.
• Experience with GitOps and tools like ArgoCD/fluxcd.
• Ability to listen and partner to understand requirements troubleshoot problems or promote the adoption of platforms.
• Experience with GitHub/GitHub Actions/Jenkins/Gitlab in either a software engineering or DevOps environment.
• Familiarity with databases and caching technologies including PostgreSQL MongoDB Elasticsearch Memcached Redis Kafka and Debezium.
• Preferably experience with secrets management for example Hashicorp Vault or AWS Secret Manager.

SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI-Hybrid

Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process such as sourcing candidates reviewing applications analyzing resumes or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.