Senior Talent Operations Manager

MAIN RESPONSIBILITIES

- Lead develop and holdaccountable foratalentedorganization of 11 including two Team Leads and a Talent Operations Partner ensuring high performance across multiple sub-teams.

- Coach and develop Team Leads as people leaders building their ability to manage motivate and grow their own teams independently.

- Own operational decisions for recruitment delivery and talent operations driving a process-based production-focused model witha strongemphasis on output efficiency and quality.

- Shape and execute the India talent strategy in partnership with the Head of Talent translating functional direction into clear execution plans priorities and 12 month roadmaps for the team.

-Establish monitor andoptimizerecruitment workflows across sub-teams ensuring consistent execution and measurable results at scale.

- Manage capacity planning forecasting and resource allocation across theorganization balancing workload utilization and team health.

- Foster a collaborative and high-performing team culture that balances a culture of production with genuine belief that people are the key drivers of success.

- Partner with leaders across Engineering Operations Project Management and People Success to support location-based collaboration staffing needs and cultural initiatives.

- Provide direction and influenceonsenior stakeholders presenting recruitment performance workforce insights and strategic recommendations for leadership.

- Evaluate talent accurately across levels providing constructive feedback performance management and development guidance for both individual contributors and people leaders.

- Navigateorganizationaldynamics with maturity understanding politics without becoming entangled in them andmaintainingfocus on delivery and outcomes.

-Identifyrisks bottlenecks and performance gaps across theorganizationand implement practical data-informed solutions.

- Build the operational model and leadership bench that positions the team for expansion to additional global delivery teams.

EQUIREMENTS

- 10 years of experience in high-scale recruitment workforce operations or delivery-driven environments with at least 3 years managing managers or multi-layered teams.

-Demonstratedexperience leading organizations of 10 people across multiple functions or sub-teams with accountability for bothpeoplesleadership and operational outcomes.

- Strong understanding of operational performance management including capacity planning forecasting productivity tracking and budget oversight.

- Proven ability to develop people leaders coaching Team Leads or supervisors to grow their own leadership capability.

- Track record of building and sustaining engaged resilient teams through trust clarity and development-focused leadership.

- Proven ability to make sound decisions under pressurebalancespeed quality and peopleimpactacross multiple competing priorities.

- High emotional intelligence with the ability to influence challenge and align stakeholders at different seniority levels including senior leadership.

- Ability to interpret complex business needs and translate them into clear execution plans and 12 month roadmaps for recruiting teams.

- Experienceoperatingwithin matrixed or globalorganizations with sensitivity to cultural and regional differences.

- Strong business acumen with an understanding of how recruitment outcomes impact broaderorganizationalperformance.

- Comfortable navigating ambiguity and change while maintaining momentum and team confidence.

- Excellent written and verbal communication skills with the ability to present information concisely and credibly to senior leaders.

-Ambitious standardsof professionalism discretion and accountability.

This role offers the opportunity to lead recruitment ata meaningfulscale during a period of sustained growth and operational evolution with a clear trajectory to expand your remit acrossadditionalglobal teams. You will shape how multi-layered talent organizations are built how leaders within them are developed and how recruiting partners with the business to deliver measurable impact. If you thrive in high-expectation environments value disciplined execution and bring a genuine passion for developing people and leaders this role provides both challenge and significant long-term growth.