Payments Lifecycle Manager III
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Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
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Job Summary
Description
Unlock your potential by joining our Payments Operations team where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation enhance operational efficiency and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments.
As a Payment Lifecycle Manager III within Payments Operations you will play a senior role within the Cash Asset Management (CAM) utility combining strategic service enablement stakeholder engagement and operational optimisation leadership. The role partners closely with Service Leads Operations Change teams and senior stakeholders to deliver CAMs strategic objectives while ensuring the right cash is in the right place at the right time with maximum transparency.
As a Payment Lifecycle Manager III within Payments Operations you will play a senior role within the Cash Asset Management (CAM) utility combining strategic service enablement stakeholder engagement and operational optimisation leadership. The role partners closely with Service Leads Operations Change teams and senior stakeholders to deliver CAMs strategic objectives while ensuring the right cash is in the right place at the right time with maximum transparency.
Job responsibilities
- Collaborate across Cash Asset Management Service Leads Change teams and Operations to influence change and drive delivery of strategic initiatives.
- Represent Cash Asset Management in senior stakeholder forums and working groups ensuring Service Owners are informed aligned and able to make effective decisions.
- Own and deliver complex initiatives across the full lifecycle from ideation through execution with clear accountability for outcomes risks and escalations.
- Use data to drive prioritisation decisionmaking and continuous improvement across CAM services and operational processes.
- Lead identification and delivery of process reengineering and operational optimisation opportunities across global teams including Manila Mumbai and Bangalore.
- Implement tools frameworks and governance to support effective capacity planning resource allocation and service delivery against the Service Catalogue.
- Provide accurate timely and seniorready progress reporting highlighting risks dependencies and issues requiring leadership attention. Support and provide adhoc oversight for CAM services including Projections ensuring operational health control and transparency.
- Partner with Operations leadership to implement and embed metrics frameworks that reflect performance risk and organisational health.
- Coach educate and upskill teams to improve capability in data analysis continuous improvement methodologies and project delivery disciplines.
- Deliver clear impactful communications tailored to stakeholders at all levels across the firm. Provide approval and oversight support related to FINRA Series 99 requirements where applicable.
Required qualifications capabilities and skills
- Proven experience managing and delivering complex initiatives in a senior or leadership capacity within an operational or transformation environment.
- Strong prioritisation planning organisational and timemanagement skills with the ability to manage multiple competing priorities.
- Exceptional interpersonal and communication skills confident influencing action and change across senior stakeholder groups.
- Strong sense of ownership and accountability with consistent followthrough to resolution and timely communication.
- Comfortable operating under pressure and tight deadlines with a strong attention to detail and control mindset.
- Demonstrated operational experience with a focus on process optimisation execution discipline and risk awareness.
- Analytical and datadriven mindset able to interpret data identify underlying drivers and articulate clear narratives and recommendations.
- Ability to challenge the status quo constructively and drive pragmatic valuefocused solutions.
- Promotes an inclusive collaborative working environment and adapts effectively across global teams and cultures.
Preferred qualifications capabilities and skills
- Experience in Cash Management Treasury Finance or Accounting environments.
- Experience with business intelligence and data analysis tools (e.g. Tableau Alteryx QlikView).
- Strong interest in continuous improvement operational excellence and cultural change.
- Financial Services background particularly in operational transformation or projectbased roles.
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
