* Handle customer queries via call WhatsApp and email * Provide support on accounting GST and software usage * Assist users in onboarding and initial setup * Troubleshoot issues and coordinate with tech team if required * Guide clients on features like invoicing GST reports reconciliation etc. * Ensure timely resolution and customer satisfaction
Qualification:
* Basic knowledge of accounting ( / CA Inter preferred) * Good communication skills (Hindi English) * Comfortable using software and learning new tools
* Handle customer queries via call WhatsApp and email * Provide support on accounting GST and software usage * Assist users in onboarding and initial setup * Troubleshoot issues and coordinate with tech team if required * Guide clients on features like invoicing GST reports reconciliation etc. * Ensure timely resolution and customer satisfaction
Qualification:
* Basic knowledge of accounting ( / CA Inter preferred) * Good communication skills (Hindi English) * Comfortable using software and learning new tools