Contract Acct Rep I
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Contract Account Representative I is expected to be hands-on and knowledgeable in business systems and products being offered by the business. S/he is primary responsible for ensuring timely processing of order requests with less than 24-hour business day passing quality assurance and expected to participate in the business unit and teams key initiatives supporting goals and objectives.
Responsibilities
- Process/manage orders based on performance metrics as defined by leadership team
- Escalates issues and or provide sound recommendation to the Revenue Operations Team Lead or Senior; should be able to provide and develop solution to problems
- Be proactive in addressing concerns and opportunities for improvement
- Responds to internal customers in a timely manner via email/phone/chatter
- Serves as back-up according to business need and support coverage
- Perform Ad hoc related tasks
- Maintain and improve working knowledge of standard legal agreements and required product terms in support of quote generation through trainings and refresher courses
- Review orders for correct product information pricing and contract agreements
- Promotes effective collaboration within team members
- Ensures day to day due diligence performance
Qualifications
Skills
Preferred
- MS Office - Novice
- SalesForce - Novice
Behaviors
Preferred
- Enthusiastic - Shows intense and eager enjoyment and interest
- Dedicated - Devoted to a task or purpose with loyalty or integrity
- Innovative - Consistently introduces new ideas and demonstrates original thinking
- Team Player - Works well as a member of a group
- Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
- Goal Completion - Inspired to perform well by the completion of tasks
- Job Security - Inspired to perform well by the knowledge that your job is safe
- Self-Starter - Inspired to perform without outside help
- Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Preferred
- Associates or better.
- Bachelors or better.
PREFERRED KNOWLEDGE/SKILLS/ABILITIES
- SME in order/data entry or CSR industry
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Excellent interpersonal oral and written communication skills
- Experience writing and delivering communications to other departments
- Ability to work with little supervision and the ability to take initiative
- Strong attention to detail
- Ability to build long-lasting and meaningful relationships with clients
- Analytical skills and ability to work with large data sets
- Proficiency in Microsoft Office applications
- Analytical mind with problem-solving skills
- Strong negotiation and excellent communication skills
- Confidence assertiveness and goal-oriented mindset
- Multitasking ability and organizational skills
- Fixed GY
- Work in office 1st 90 days hybrid after
About Company
RealPage property management software provides advanced data analytics to help users efficiently manage rental properties and real estate.
