Customer Service Rep Parts-Order(GCS-CSO,PhilippinesCebu)

Cebu - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Internal Job Description

Our Purpose
TERADYNE where experience meets innovation and driving excellence in every are fueled by creativity and diversity of thoughtandin our workforce. Our employees aresupportedto innovateandlearnsomething new every day.

We cultivate a culture of inclusion for all employees thatrespectstheir individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drivesinnovationand delivers better business results.

Opportunity Overview

Accurate andtimelyentry and processing of after-sales orders.

Address customer concerns including order status order changes and initial delivery time commitments.

Resolve customer issues as a liaison between multiple departments including sales planning andlogistics.

Evaluate issues and order discrepancies as communicated by the customer and work on resolving them.

Provide the highest level of customer service to both external and internal customers.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. Ifyoureready to join us in this mission take a closer look at theminimumcriteria for the position.

Bachelors degree (Fresh graduates are welcome to apply)

Good phone verbal and written communication skills in the English language

Mustbe keen on details.

Knowledgeable with MS Office Applications (PowerPoint Excel Word)

Willing to work on shifting schedules including nightshift.

Demonstrate excellent workload management skills.

We are only considering candidates local to position location and are unable to provide relocation for this position.This position is not eligible for visa sponsorship.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment.

#LI-WQ1

Internal Job DescriptionOur PurposeTERADYNE where experience meets innovation and driving excellence in every are fueled by creativity and diversity of thoughtandin our workforce. Our employees aresupportedto innovateandlearnsomething new every day.We cultivate a culture of inclusion for all employ...

Internal Job Description

Accurate andtimelyentry and processing of after-sales orders.

Address customer concerns including order status order changes and initial delivery time commitments.

Resolve customer issues as a liaison between multiple departments including sales planning andlogistics.

Evaluate issues and order discrepancies as communicated by the customer and work on resolving them.

Provide the highest level of customer service to both external and internal customers.

Bachelors degree (Fresh graduates are welcome to apply)

Good phone verbal and written communication skills in the English language

Mustbe keen on details.

Knowledgeable with MS Office Applications (PowerPoint Excel Word)

Willing to work on shifting schedules including nightshift.

Demonstrate excellent workload management skills.

We are only considering candidates local to position location and are unable to provide relocation for this position.This position is not eligible for visa sponsorship.

#LI-WQ1

Key Skills

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About Company

Teradyne

Teradyne offers cutting-edge technological solutions for modern problems through innovation expertise. Stay connected with Teradyne’s offerings. Learn more.

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