Product Operations
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only lasting advantage. Were already helping thousands of customers including Anthropic Notion Google and Ramp go to market with unique data signals and AI research.
In 2025 we raised a $100M Series C backed by world-class investors including Sequoia CapitalG and First Round and crossed $100M in revenue.
In 2026 we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round for our customers agency partners and club members.
Some things to know about us:
Our community includes 11000 customers 150 integration partners 125 agencies 50 Clay clubs and 30k members on Slack.
All employees can work for free with world-class coaches who specialize in creativity management and more.
Our operating principles including negative maintenance and non-attached action guide our work. Read more about them here.
Read about us in the NYT Forbes First Round Review and more.
Hear from our employees directly on our Glassdoor page!
Product Operations
Clay is shipping faster launching more products and coordinating across more teams than ever before. As we scale were hiring our first Product Operations leader to help us establish launch frameworks and ensure that what we ship creates real value for customers and the business. This role is foundational: youll shape how we plan how we communicate across the company and how we scale product excellence as Clay grows.
What Youll Do
Own the launch process - Establish a scalable launch framework that aligns EPD Marketing Sales and Finance around clear goals positioning and success metrics. Ensure products ship smoothly and deliver value to both our customers and the business.
Drive company-wide product alignment - Own key forums (i.e. bi-weekly required sprint demos) as moments to reinforce strategy highlight impact and create shared understanding across the company. Formalize and scale our product hub into a central system for planning team updates and company visibility.
Partner with Enablement - Make sure the GTM teams are trained on what matters most.
Run quarterly planning - Lead quarterly planning across EPD ensuring tight alignment between product bets company priorities and resource allocation.
Be the voice of the customer - Build structured feedback loops with GTM Sales and Support. Synthesize insights into actionable inputs for roadmap and strategy.
What Youll Bring
4 years in product operations technical program management or a similar role where you kept cross-functional teams moving.
Strong communication skills and can work with both technical and non-technical audiences.
Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.
Proven ability to influence product strategy and cross-functional decision-making not just execute.
Process-builder mindset so that you create systems that scale.
Comfort in a fast-paced high-growth environment where priorities can shift quickly.
Key Skills
About Company
Implement your creative growth ideas to build pipeline for your sales team. First, maximize your data coverage with 75+ enrichment tools and our AI agent. Then, use AI to craft the perfect outreach.
