Tenant Research Manager
Job Summary
Job Description
Tenant Research Manager
About Domain and CoStar Group
Domain is one of Australias leading property marketplaces connecting millions of people with the homes insights and data they need to make confident property decisions. Our portfolio includes Domain Allhomes and Commercial Real Estate (CRE) platforms.
In 2025 Domain was acquired by CoStar Group (NASDAQ: CSGP) a global leader in real estate data analytics and marketplaces. This marks a significant step in our growth combining Domains local expertise with CoStars global scale technology and innovation.
As a challenger brand in a highly competitive market Domain continues to grow rapidlyreaching 79 million Australians each month and unlocking new opportunities across residential and commercial property.
CoStar Group brands include; CoStar OnTheMarket Bureaux Locaux Matterport Domain AllHomes and more.
Quick facts; CoStar Group has >8K employees was founded 39 years ago and has 84 offices in 13 countries.
About the Role Accountabilities & Outcomes
The Tenant Research Manager leads a team of Tenant Researchers responsible for delivering high-quality commercial real estate data to our clients. This role oversees research activity data quality and team performance ensuring accurate and timely insights that help clients make informed property decisions.
Working closely with internal stakeholders including Sales and Research leadership the role contributes to improving data coverage client engagement and overall product value. It requires strong leadership coaching capability and an ability to drive performance through clear direction and continuous development.
As a people leader the Tenant Research Manager fosters a high-performance collaborative culture through structured coaching feedback and ongoing capability building while ensuring operational excellence across research processes.
Essential Functions
Lead coach and develop a team of Tenant Researchers to deliver high-quality data and meet performance standards
Manage team workload productivity and output to ensure efficiency and timely delivery of research activities
Ensure data is accurately captured validated and published using appropriate sources and methodologies
Drive continuous improvement in research quality processes and team capability
Conduct regular performance reviews call evaluations and coaching to support development and consistency
Partner with Sales and internal stakeholders to support client engagement and identify revenue opportunities
Respond to client feedback and ensure timely resolution of data-related issues
Maintain strong understanding of the CoStar Tenant product and effectively represent its value internally and externally
Skills and Qualifications
Bachelors degree or equivalent experience
Proven experience leading teams in a professional environment
Experience managing performance coaching and developing team members
Strong organisational and stakeholder management skills
Proficiency in Microsoft Office including Excel
Nice to have
Experience in commercial real estate financial services or a related industry
Experience working with data research or insight-driven environments
Strong analytical skills with the ability to interpret trends and improve data quality
Ability to influence stakeholders and communicate effectively across all levels
Demonstrated ability to drive performance against KPIs and operational metrics
Why Join Us
Be part of a global leader in property technology and data shaping the future of real estate intelligence
Work with cutting-edge tools and high-impact teams where your work genuinely makes a difference
Grow your career in a high-performing collaborative environment
Up to 20 weeks paid parental leave for primary carers
Wellbeing leave to support you when it matters most
Ongoing development through leadership programs and LinkedIn Learning
We dont just talk we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities and turn them into realities.
Whats Next
Well give your application the thoughtful attention it deserves and get back to you as soon as possible. If theres a match one of our Talent Partners will reach out so keep your phone handy! Were genuinely excited about the chance to work together and make a meaningful impact.
Equity Diversity & Inclusion
Domain is enthusiastically and unapologetically committed to fostering an equitable inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences including people with disability and people of all ages ethnicities cultures (including Aboriginal and Torres Strait Islander Peoples) faiths sexual orientations and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process were here to support. If you wish to receive this job advertisement in an accessible format or have a confidential chat about workplace adjustments please contact our Equity Diversity and Inclusion team at or leave a message onand we will get back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Required Experience:
Manager
Key Skills
About Company
The most recommended lease management platform for office and retail tenant portfolios of commercial real estate.