Equipment Service Support Representative
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Job Location:
Salt Lake, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Equipment Customer Service Support Representative
Ultradent Products Inc. is looking for a strong team member to join our Equipment Customer Service Support team.
Were actively modernizing how we workmoving from manual processes to more efficient systems. That means things will evolve and we need someone who can adapt stay positive and help us improve along the way.
What youll do
Answer inbound and outbound calls (no cold calling) emails and tickets related to equipment repairs technical questions and customer inquiries
Guide customers on service expectations and next steps
Manage repairs and returns working with vendors as needed
Partner with cross-functional teams to solve problems and support customers
Accurately document and track work across multiple systems
Identify opportunities to improve processes and how we operate
What were looking for
Strong attendance and dependability (in-person role)
Positive attitude and ability to work well with others
Comfortable with change and shifting priorities
Strong attention to detail
Ability to type quickly and accurately
Comfortable working across multiple systems at the same time
Ability to manage multiple priorities in a fast-paced environment
Clear professional communication
Self-motivated and able to take ownership of work
Solid problem-solving and critical thinking skills)
If you prefer highly structured predictable work this role may not be the right fit.
Ultradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after welcomed and embraced. We consider all qualified applicants fairly based on their experience skills and potential to contribute to our team. Our core values Integrity care quality innovation and hard work- guide us daily. These values when balanced shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment.
VEVRAA Federal Contractor: For more information please contact us at
PWDNET
Required Experience:
Unclear Seniority
Key Skills
About Company
About Ultradent Products, Inc. Ultradent Products, Inc. is a leading developer and manufacturer of high-tech dental materials, devices, and instruments worldwide. Ultradent’s vision is to improve oral health globally. Ultradent even works to improve the quality of life and health of ... View more
