Village Support Officer

About KeytonWith over 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal:WeLead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for our residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. Keyton Perks & BenefitsTraining and working with a supportive and fun teamThrive as part of a strong team in an exceptional work environmentCareer development and growth opportunitiesEmployee referral programEmployee DealsHealth & Wellbeing and Reward ProgramSonder mental wellbeing app accessExcellent company benefits and discounts on offerDiscounted health insurance annual vaccinations and skin checksThe opportunity to make a meaningful impact in the lives of our residentsThe RoleTucked away in a peaceful oasis in the Hills District with its tranquil surroundings and landscaped gardens Lutanda Manor offers a warm and friendly community with quality amenities and a supportive currently have a genuinely rewarding opportunity for a customer-focused and reliable Village Support Officer to join the team on a casual basis. The successful candidate will be providing customer service comfort and support to our residents when they need is the Village Manager your duties will include:Assisting with our colourful village eventsAssisting to serve meals & beveragesResponding to resident enquiriesResponding to call outsProviding first aidInitiating emergency services where requiredBasic admin tasksConducting welfare checks on residentsShiftsShifts will primarily include afternoon shifts that will continue onto an overnight (sleepover) shift. There will also be additional shifts on weekends. Additional assistance maybe required for leave do sleepover shifts workAfternoon shift: 4pm 8.30pm (sleepover) and 6:30am 8: Shifts:Day shift on weekdays: 10:30am 1:30pmDay shifts on weekends: 8am 4pmAbout YouThe successful candidate will be enthusiastic committed dependable and have a commitment to providing exceptional customer service. A professional and positive approach is required at all times to ensure that all residents needs are met. A background in either hospitality or aged care would be advantageous although not essential as well as having the following:A current First Aid & CPR Certificate (or be willing to obtain)The ability to make decisions and remain calm under pressureBe motivated and able to take initiativeBasic computer skillsReady to Join the FunIf youre calm under pressure love a varied customer service role and are committed to creating a secure and caring environment wed love to hear from you. Join us in supporting a vibrant community of independent seniorsyour work will truly make a difference every day. Apply now and be part of something submit your resume and cover letter to the link your cover letter please highlight your interest in theVillage Support Officeropportunity and explain how your skills qualifications and interests align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May - November with supporting documentation prior to joining. For selected role pre-employment medical assessments will also be required prior to any employment offers being Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business regardless of gender gender identity sexual orientation disability ethnicity race age religion social background.