Field Service Installer

Pineville, LA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Building Center Inc.

Job Title:Field Service Installer

Reports to:Vice President of Installed Sales
FLSA Status: Hourly Non-Exempt
Location: Pineville NC

Summary

The Field Service Installer is responsible for performing on-site service work adjustments and punch-out tasks related to Installed Sales projects. This role focuses on quality workmanship customer satisfaction and efficient resolution of service items including doors windows hardware and related components. The Field Service Installer represents The Building Center in the field and plays a critical role in maintaining quality standards and customer confidence.

Responsibilities

Service Installation & Adjustments

Perform installation repair and adjustment of doors windows hinges locksets trim and related components.
Complete punch-list items efficiently and to quality standards.
Identify root causes of service issues and recommend corrective actions.

Jobsite Execution

Arrive prepared with required tools materials and work order details.
Maintain a clean safe and professional jobsite.
Follow company safety and quality standards.
Communicate clearly with customers regarding work being performed.

Coordination & Reporting

Communicate job status issues or additional needs to the Field Service Coordinator.
Document work performed materials used and completion details.
Identify items requiring escalation or follow-up.

Quality & Customer Experience

Ensure work meets company quality standards and customer expectations.
Provide professional and courteous interaction with homeowners and builders.
Support a positive brand image for The Building Center.

Continuous Improvement

Provide feedback on recurring service issues or product concerns.
Support process improvements to reduce future service needs.
Participate in training and skill development as required.

Qualifications & Experience

2 years of experience in door window or finish carpentry installation preferred.
Strong working knowledge of doors windows hardware and adjustment techniques.
Ability to troubleshoot and resolve installation issues.
Valid drivers license and ability to travel to jobsites.
Ability to liftt carry and use tools safely.
Craftsmanship and attention to detail
Problem-solving
Customer service professionalism
Reliability and accountability
Safety awareness

Benefits

401(k)
401(k) Match & Profit Share
Health Insurance
Dental Insurance
Vision Insurance
Disability Benefits
Company-paid & Voluntary Life Insurance
Health Savings & Flexible Spending Accounts
Paid Time Off
Referral Program

Work Environment

The employee is regularly required to communicate verbally and hear clearly. Frequent physical activities include standing walking sitting and using hands and arms to perform job-related tasks. The employee may occasionally be required to climb balance stoop kneel crouch or crawl and must occasionally lift and/or move up to 100 pounds. The employee may be exposed to outdoor weather conditions and moving mechanical equipment on an occasional basis. The noise level in the work environment is typically loud.

About The Organization

Founded in Charlotte in 1977 The Building Center Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later we remain family-owned and family-driven guided by the same commitment we started with: to be our customers most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas we deliver consistent reliable service to builders across the region. Our divisions include:

South Carolina:Easley Columbia Holly Hill Georgetown
North Carolina:Rock Hill Boone Monroe Ocean Isle Beach Pineville Gastonia Greensboro and Mebane

Our regional strength allows us to purchase and sell branded and commodity products at competitive prices while tailoring our inventories to match local building practices architectural trends and the unique needs of each market. Beyond supplying materials we provide a full range of manufacturing supportincluding truss plants in North and Central North Carolina millwork and door shops in the Triad and Charlotte metros and custom fabrication in Pineville where we also craft specialty products like reclaimed lumber flooring cabinetry mantles and siding.

What makes The Building Center truly different is our culture and our people. We believe construction is at its heart a people businessbuilt on relationships trust and hard work. Our values of service integrity and dependability guide us in every interaction whether were serving customers supporting our communities or developing our employees.

When you join The Building Center you become part of a company with deep roots a bold vision and a culture where you can grow contribute and make a real impact. Together were not just delivering materialswere helping to build communities futures and lasting success.

Equal Employment Opportunity & Reasonable Accommodation

The Building Center Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender gender identity national origin protected veteran status or disability in accordance with federal state and local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position please contact us at or .

The Building Center Inc.Job Title:Field Service InstallerReports to:Vice President of Installed Sales FLSA Status: Hourly Non-Exempt Location: Pineville NCSummaryThe Field Service Installer is responsible for performing on-site service work adjustments and punch-out tasks related to Installed Sales ...