Manager, Product Analytics – Measurement Strategy & Self Service Analytics
Memphis, TN - USA
Job Summary
AtALSACyou do more than make a living; you make a difference.
We like people who are differentbecause were different too. As one of the worlds most iconic and respected nonprofits we know what its like to stand out. Thats why were looking at you. Your background perspective and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer were calling on the game-changers innovators and visionaries to join our family. Not just for the kids of St. Jude but also for you. Because at ALSAC we develop and celebrate our employees. So bring your whole authentic self and become part of our shared mission: Finding cures. Saving children.
Job Description
We are seeking a Manager Product Analytics Measurement Strategy & SelfService Analytics to lead digital measurement strategy across the full product lifecyclefrom discovery and build through launch and continuous learning. This role is not a downstream reporting or dashboarding function. It is an embedded hands-on measurement leadership role accountable for analytics readiness data quality and decision-grade insights at the moment of product launch.
This role sits within Enterprise Data & Intelligence (ED&I) and partners closely with Product Engineering/MTS Business Intelligence and Marketing Technology teams to ensure that digital products launch with robust well-governed analytics-ready data.
What Youll Do
EndtoEnd Digital Measurement Strategy
- Own and lead digital measurement strategy across the full product lifecycle (discovery build launch learning).
- Translate product intent business objectives and KPIs into implementation-ready measurement specifications including:
- Event and interaction definitions
- Data layer requirements
- Tracking standards and governance
- Validation and release-readiness plans
- Ensure analytics design is proactively embedded in product planning not retrofitted after launch.
Adobe Analytics & Adobe Launch Leadership
- Lead hands-on Adobe Analytics and Adobe Launch design and enablement including:
- Event design and taxonomy
- Data layer specifications
- Tagging architecture and standards
- Implementation validation and QA
- Be accountable for analytics readiness at launch ensuring digital data is accurate complete and decision-readynot post-hoc reporting fixes.
Digital Data Collection & Implementation Partnership
- Partner closely with Digital Engineering/MTS to drive implementation readiness while maintaining clear ownership of measurement outcomes.
- Lead analytics validation in QA/UAT environments and perform release verification.
- Serve as the point of accountability for digital measurement quality and completeness at release.
SelfService & Journey / Experience Analytics Enablement
- Enable scalable self-service reporting and journey-level analytics by ensuring:
- Well-modeled analytics-ready clickstream data
- Consistent documented measurement standards
- Datasets that support product experience and funnel analysis
- Reduce dependency on ad hoc analyst support by improving data usability and clarity.
Data Quality Governance & Measurement Judgment
- Establish and maintain measurement standards taxonomy and documentation.
- Implement ongoing data quality monitoring and validation processes.
- Coach and mentor analysts on sound measurement judgment and analytics best practices.
Insight Generation & Product Impact
- Analyze user behavior and product performance to identify trends insights and opportunities.
- Partner with product teams to design analyze and interpret A/B tests and experiments.
- Translate insights into clear actionable recommendations that improve product features user flows and overall experience.
People Leadership
- Lead mentor and develop a team of product analysts.
- Set expectations for analytical rigor measurement integrity and stakeholder partnership.
Job Requirements:
- 5 years of experience in digital product analytics or related fields. Bachelors degree in data science Statistics Computer Science or a related field; Masters degree a plus.
- Hands-on expert-level experience with Adobe Analytics and Adobe Launch (required non-negotiable).
- Proven experience defining and implementing digital measurement strategies.
- Strong analytical skills with the ability to translate data into meaningful insights.
- Experience working cross-functionally with Product and Engineering teams.
- Excellent verbal and written communication skills.
- Experience with self-service analytics and visualization tools (e.g. Tableau).
- Experience with experimentation frameworks and A/B testing.
- Prior people leadership or team mentoring experience.
Work Location
This position is based at ALSACs National Executive Office in Memphis TN and is eligible for a hybrid work schedule.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
Were dedicated to ensuring children and their families have every opportunity to enjoy lifes special moments. Were also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical Dental and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race color religion sex national origin age sexual orientation gender identity transgender status disability veteran status genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Required Experience:
Manager
Key Skills
About Company
A leading children’s hospital, St. Jude treats the toughest childhood cancers and pediatric diseases. Learn about patient referrals, and donate so families never receive a bill for treatment, travel, housing or food.