Program Manager II, Prime Video Ads
Seattle, OR - USA
Job Summary
Video advertising is rapidly evolving as customers shift from traditional linear TV to streaming and Prime Video is a major player in this space with strong reach exclusive content and deep audience insights.
As a Program Manager II you will create and own the strategy for both VOC & VOA for Prime Video Advertising delivering full-circle insights across the Prime Video advertising ecosystem by connecting viewer experience data with advertiser feedback to inform product decisions that better serve both customers and advertising partners. You will review feedback across various channels from both viewers and advertisers identify top themes and develop mechanisms to report and action insights that govern key inputs into our teams strategic planning and roadmap of initiatives changing how advertisers engage with consumers via streaming media worldwide. Partnering with Customer Service Advertiser Support Legal and product teams your work will be fast-paced challenging and varied as you experiment with new possibilities take risks and collaborate with remarkable people.
Key job responsibilities
- Own and oversee PV Ads VOC and VOA programs to inform product engineering and go-to-market priorities
- Partner across global customer service advertiser support product and engineering teams to align on objectives
- Communicate insights and program updates to stakeholders at all levels including senior leadership
- Leverage AI and automation to scale insights through automated reporting predictive analytics and self-service dashboards
- Operate autonomously with high judgment on decisions impacting customer and advertiser experience
- Drive program adoption and measure business impact through clear ROI metrics
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 82700.00 - 129800.00 USD annually
Required Experience:
Manager
Key Skills
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more