Chargeback Analyst I Frisco, TX Hybrid
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweeks prestigious 2025 Top 100 Global Most Loved Workplaces list.
Charge Back Analyst I/Business Operations Administrative Support
The Business Operations Administrative Support role is responsible for researching and processing incoming chargebacks. This position supports chargeback representment by reviewing documentation validating transactions and ensuring compliance with network rules prior to submission.
Key Responsibilities
- Review daily incoming documentation related to chargeback notifications
- Assess incoming journals and supporting materials to determine eligibility for representment
- Review transaction details to identify appropriate network routing
- Ensure all network representment rules and requirements are met before submission for credit
- Conduct research to gather and verify transactionspecific details required for representment cases
- Complete additional department tasks as assigned during review periods
Qualifications
- 12 years of experience in chargeback processing preferred (not required)
- Strong attention to detail and organizational skills
- Ability to manage deadlines in a fastpaced environment
- Excellent written and verbal communication skills
- Proficiency in Microsoft Word and Microsoft Excel
- Ability to adapt to daily changes and shifting priorities
- Selfmotivated with the ability to quickly learn new processes and procedures
- Strong problemsolving skills
- Ability to work collaboratively within a team environment
- Flexibility to work overtime holidays and weekends as required
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
By applying to NCR Atleos jobs you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy which is available at to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience:
IC
About Company
Expand reach & convenience with NCR Atleos' ATM network & Allpoint surcharge-free access. Get allpoint deposit & processing benefits.
