Senior Account Manager, SLED accounts
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Kaseya is seeking a high-impact Senior Account Manager to drive expansion within an existing customer portfolio. This role is focused on unlocking growth opportunities deepening client partnerships and delivering measurable revenue outcomes through strategic account management. The ideal candidate brings a strong commercial mindset takes ownership of results and remains highly coachable and adaptable in a fast-paced environment.
Key Responsibilities:
Account Expansion & Growth Strategy
Own and execute expansion strategies across your portfolio by identifying upsell and cross-sell opportunities. Leverage Kaseyas full suite of solutions to maximize customer value and drive incremental revenue growth.
Executive Relationship Management
Develop and strengthen relationships with key stakeholders and decision-makers. Act as a trusted advisor by aligning Kaseyas solutions to customer business objectives and ensuring long-term partnership success.
Strategic Account Planning
Build and execute tailored account plans including regular business reviews and proactive engagement strategies. Anticipate customer needs mitigate risks and uncover new opportunities to expand footprint.
Adoption & Value Realization
Monitor product adoption and usage metrics to ensure customers are realizing value. Proactively address gaps remove blockers and drive initiatives that increase engagement and retention.
Revenue Ownership
Take full ownership of revenue targets consistently delivering against and exceeding quota. Contribute to both immediate pipeline generation and long-term account growth strategies.
Cross-Functional Collaboration
Partner closely with Customer Success Sales and Product teams to deliver a seamless customer experience and ensure successful onboarding expansion and retention.
Pipeline & CRM Discipline
Maintain rigorous pipeline management through Salesforce. Ensure accurate forecasting clear visibility into account activity and disciplined execution of sales processes.
Requirements:
- 2 years of B2B sales or account management experience preferably in SaaS or technology managing SLED and enterprise level commercial accounts.
- Demonstrated success in meeting or exceeding revenue targets within a quota-carrying role
- Strong commercial acumen with the ability to identify and close growth opportunities within existing accounts
- Highly coachable with a growth mindset and openness to feedback
- Ability to operate effectively in a fast-paced metrics-driven environment
- Excellent communication negotiation and stakeholder management skills
- Experience using Salesforce (or similar CRM) for pipeline and account management
- Strong analytical skills with the ability to forecast and manage performance metrics
Why Kaseya
Join a high-growth organization transforming the IT landscape. At Kaseya youll work with innovative technology collaborate with ambitious teams and accelerate your career in a role that combines ownership impact and continuous development.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Manager
Key Skills
About Company
Kaseya's IT Complete is an integrated and cost-effective platform to manage everything in IT and security.
