Principal, Agile Delivery Manager- Digital Workplace
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Job Summary
| Requisition ID | 36057 |
| Office Country | United Kingdom |
| Office City | London |
| Division | Information Technology |
| Contract Type | Fixed Term |
| Contract Length | 3 years |
| Posting End Date |
Purpose of Job
The Principal is responsible for defining the strategy and leading the implementation of their specialism across delivery teams in Digital Workplace the department and customers. The roles core focus is to enable engineering teams to operate as efficiently and effectively as possible in line with and in order to deliver maximum value to our business.
The Principal is responsible for leading delivery teams working cross functionally across the department and with the business to implement and develop standards foster a unified approach and leverage agile values principles and practices.
The role facilitates an environment conducive to the success of engineering teams and is accountable for the strategy and delivery of their specific departmental and business strategies.
The role constantly innovates and leads the creation of a product and delivery mindset ensuring high levels of engagement effective adoption of business change with internal teams business stakeholders and external partners.
Accountabilities & Responsibilities
Lead and take ownership of complex cross-functional IT delivery programs across multiple squads ensuring alignment with organisational technology strategies and objectives.
Manage Agile delivery processes balancing flexibility with necessary controls to ensure on-time within-scope delivery of IT solutions that meet business value and technical outcomes. Empower teams to collaborate adapt and drive delivery efficiency while maintaining a focus on delivering high-impact technology solutions.
Build and manage relationships with senior IT and business stakeholders instilling a Product mindset and ensuring clear communication on delivery goals progress risks and outcomes. Effectively manage expectations and ensure alignment on scope timelines and key milestones with a primary focus on Agile delivery and secondary considerations for Waterfall structures when required.
Lead by example mentoring and coaching team members on Agile delivery best practices continuous improvement and Agile maturity. Foster a culture of collaboration self-organisation and agility while maintaining flexibility to apply Waterfall techniques where necessary for certain IT projects with more rigid requirements.
Identify and implement improvements to Agile delivery practices across multiple squads enabling the scaling of Agile methods to achieve efficiency and effectiveness at the departmental level. Ensure that practices such as Scrum Kanban and continuous delivery are adapted and optimised to fit the complexity of large-scale IT delivery efforts driving cross-team collaboration consistency and high-quality output.
Ensure all aspects of delivery governance are met focusing primarily on Agile frameworks. This includes managing stage gates budgets financial controls steering group presentations service design and service transition as needed in hybrid or large-scale IT projects. Proactively identify assess and manage delivery risks and dependencies across multiple IT teams
Facilitate the preparation of business cases for IT projects focusing on clearly articulating scope benefits costs and risk mitigation strategies. Develop timelines delivery models and resource allocation plans that prioritise Agile methods.
Knowledge Skills Experience & Qualifications
Education and Qualifications
The Delivery Manager must possess proven experience in delivering complex initiatives across the full spectrum of Digital Workplace capabilities. This includes technologies and tools such as Microsoft 365 M365 Copilot Robotic Process Automation (RPA) digital devices (end user devices such as laptops and mobile devices). The role requires managing both projects and BAU activities that span critical areas like desktop services M365 platforms Entra ID email hygiene SharePoint storage Microsoft Teams telephony and overall cloud infrastructure addition to technical delivery the position demands strategic oversight and cross-functional collaboration to ensure seamless integration and adoption of Digital Workplace solutions.
Expert understanding of Agile methodologies (Scrum Kanban SAFe etc.) with significant experience in leading complex cross-functional technology delivery programs and projects ensuring alignment with business strategies and objectives.
In-depth knowledge of Waterfall and hybrid adaptive delivery and governance frameworks enabling the integration of these practices within Agile delivery to meet organisational needs and balance flexibility with necessary controls.
Excellent leadership and communication skills enabling strong engagement with senior stakeholders across business and technical teams. Skilled in translating complex project information to both technical and non-technical audiences.
Experience in risk and dependency management proactively identifying and mitigating delivery risks across multiple teams
Expertise in stakeholder management and expectation setting ensuring clear communication on project scope timelines and progress balancing Agile flexibility with the organisational need for control and visibility.
Extensive experience in Agile delivery with a strong track record of leading complex cross-functional programs and projects. Proven success in managing multiple teams driving delivery outcomes and collaborating with senior stakeholders.
Proven experience in managing and scaling Agile practices across an organisation with a deep understanding of how to apply Agile frameworks to ensure efficiency and effectiveness especially in large enterprise-level technology transformations.
Experience in managing and resolving risks dependencies and issues at an enterprise level using both Agile and Waterfall methodologies to ensure project success.
Experience in large-scale cross-functional delivery and the ability to navigate complexity in enterprise environments managing multiple teams and integrating Agile methods across diverse functions.
What is it like to work at the EBRD
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation and use your talents to make a real difference to peoples lives and help shape the future of the regions we invest in.
The EBRD environment provides you with:
- Varied stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial political public and private sectors across the regions we invest in;
- A working culture that embraces inclusion and celebrates diversity;
- An environment that places sustainability equality and digital transformation at the heart of what we do.
Diversity is one of the Banks core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients brings pioneering ideas energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities cultures and opinions and we aim to sustain and build on this strength. As such the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial ethnic religious and cultural background gender sexual orientation or disabilities. As an inclusive employer we promote flexible working and expecting our employee to attend the office 50% of their working time.
Please note that due to the high volume of applications received we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
Required Experience:
Manager
Key Skills
About Company
Homepage of the European Bank for Reconstruction and Development. We build stronger and greener economies across three continents.
