Restaurant General Manager

Whats in it for you...

• Become part of a team thats very passionate about creating great hospitality experiences.
• Competitive salary.
• 29 days holiday (including bank holidays) pension and life insurance.
• Food on us during your shift.
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What youll do

• Lead a dynamic front of house team in our Italian trattoria Patatino. Bringing the energy to the floor owning the vibe and making sure every guest leaves already planning their next visit.
• Both guest and team experience will be at the heart of all you do. Youll lead your team by example keeping them involved and motivated; helping them feel empowered and supported confident in providing top Hox experiences for our guests and comfortable turning to you with questions.
• Make it busy (and keep it busy) drive revenue and covers through smart creative activations. Think brunch moments neighbourhood pull late-night energy and making the most of every seat every service.
• Have a firm grip on the P&L and take ownership over the costs of the restaurant business always striving to find efficient solutions whilst keeping the quality high and the experience top notch.
• Know the numbers keep a close eye on revenue spend per head and bookings using tools such as SevenRooms to understand our guests bring them back and turn first-timers into regulars.
• Work hand in hand with the kitchen you and our Exec Chef are a team. Together youll shape menus flow and service that hit commercially and feel effortless to the guest.  
• Spot the opportunities whether its a packed Friday night a Tuesday lunch or a new local partnership youll know how to turn moments into revenue.

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• A track record of leading large teams in restaurants kitchens and bars; youre a natural at inspiring trust and bringing others along on a journey.
• 2 plus years experience in a similar restaurant management role in a busy bustling environment.
• Previous involvement in budgeting and forecasting a strong understanding of the financial expectations of a successful restaurant and bar business.
• An ability to manage the budget on a daily weekly and monthly basis. You will be expected to report results with a granular understanding of the ongoing trends of the business.
• Exceptional attention to detail in a fast-paced environment juggling many things at once but always dotting the is and crossing the ts.

Remote Work :

No

Employment Type :

Full-time